Digital Learning Officer

Purpose of Job

The Digital Learning Officer is responsible for designing, developing, implementing, and evaluating innovative digital and blended learning solutions that build a digitally fluent workforce and embed a culture of continuous, self-directed learning aligned to business priorities.

Principal Accountabilities

Responsibilities

• Design, develop, and maintain engaging e-learning modules and digital learning resources using Articulate 360.
• Develop accessible blended learning solutions, including e-learning, live virtual sessions, self-directed resources, videos, guides, and facilitator toolkits.
• Upload, organize, test, and maintain content on the Learning Management System (LMS), ensuring it is accessible, inclusive, and aligned with organizational strategic priorities.
• Implement the bank's e-learning strategy as agreed from time to time.
• Ensure the e-learning system is used in line with the vision of enhancing effectiveness and efficiency.
• Lead instructional design projects; engage stakeholders and subject matter experts in conducting research and analysis to identify training needs.
• Advise subject matter experts to review content, select appropriate learning methods, and design learning materials.
• Oversee the conceptualization, development, and layout of the appropriate technical infrastructure required to deliver digital e-learning content to its audience.
• Develop and monitor completion data, learner feedback, and course usage to support continuous improvement.
• Measure and report the effectiveness and return on investment (ROI) of digital learning programmes using learner analytics and business performance data.
• Confer as needed with third-party providers of educational materials and resources to ensure that they meet organization training goals and objectives.
• Conduct or support pilot tests to ensure effectiveness of developed programs and compatibility with other systems.
• Prepare updates and progress reports on e-learning.
• Provide project support related to learning, employee enhancement, and culture transformation.

Knowledge

• Experience with management systems for e-learning.
• Experience with e-learning development, production, and authoring tools such as Adobe Premiere, Adobe Audition, Camtasia, Captivate, Microsoft Office Suite, Illustrator, and Articulate.
• Familiarity with server-based technology, Learning Management Systems (LMS), and databases.
• Exposure to the use of AI tools in content design is desirable.

Skills

• Strong knowledge of adult learning principles and low-bandwidth learning design.
• Effective communication skills, both verbal and written.
• Relationship management skills.
• Planning and decision-making skills.
• Ability to communicate ideas and information effectively, clearly, and concisely.
• Strong computer skills, especially data management systems, analytical skills, and accounting.
• Confident, self-disciplined, and self-motivated individual.

Qualifications

• Bachelor's degree in Instructional Design & Learning Technologies, Education, or a related technical field.
• Master's degree in Instructional Design & Learning Technologies is an added advantage.
• Certification in Human Resources or Learning & Development is an added advantage.
• Minimum of 2 years' experience developing learning programs for both classroom and technology-based learning and performance solutions in Learning & Development or Training.

How to Apply

Send your CV and cover letter to [email protected].

NB: Only shortlisted candidates will be contacted.

Exim Bank (T) Ltd is an equal opportunity employer dedicated to fostering a diverse workplace and attaining a gender-balanced team. Women and individuals with disabilities are highly encouraged to apply.

Application Deadline: 17th July 2026.