Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.
We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza here.
Position Overview
The Sales Officer is a strategic, front-line leader responsible for the growth, operational integrity, and financial health of a specific cohort of Hubs. You will blend an entrepreneurial mindset with disciplined execution to scale our mission and mentor the next generation of female leaders.
Responsibilities
- Strategic Growth & Acquisition: Drive customer acquisition through targeted door-to-door initiatives and local sales strategies to achieve a target of 150 active customers (L7) per Hub.
- Revenue Management: Maximize Monthly Recurring Revenue (MRR) and ARPU by managing customer retention, reducing churn, and transitioning users from pay-per-swap to membership models.
- Operational Excellence: Enforce "Brilliant Basics" across all Hub standards, ensuring 100% compliance with inventory protocols and lost/missing pack metrics.
- Talent Development: Lead the full lifecycle of "Jaza Star" management from recruitment and interviewing to intensive coaching in sales, customer service, and technical inventory management.
- Analytical Reporting: Own Hub profitability metrics, attend Hypercare meetings with clear action plans, and flag operational dilemmas to the Regional Coordinator.
Qualifications
Requirements
- Education: Bachelor’s degree in Sales,Renewable Energy, Business Administration, Marketing, or a related discipline.
- Experience: Minimum of 3-6 years in sales-driven roles, customer relations, or entrepreneurship, with a proven track record of managing teams.
- Leadership: Demonstrated ability to train and coach diverse teams, fostering a culture of high performance and behavioral compliance.
- Skills: Data-driven decision-making, able to grasp new concepts quickly, proficient in using online tools and digital platforms for communication, reporting, and task management, excellent interpersonal communication, and a proactive approach to problem-solving.
- Mission Alignment: A genuine passion for increasing energy access and economic employment for women across Tanzania.
- Mobility: Willingness to relocate as required by the role.
Must have skills
- Tech-savvy
- Team management
- Stakeholders Management
- Community Development
- Training and Development
- Rural Recruitment
- profit and loss report
- Interpersonal skills
- Customer retention skills
- Analytical Skills
- Clear Communication skills
Good to have skills
- (3 to 5 Years) Experience in Solar Energy sector
- Have understanding in Rental Model
- Proven experience in Coaching and Training a team
- Good track record in customer retention
Jaza Energy is a company dedicated to providing clean and affordable electricity to rural communities in Tanzania and Nigeria through solar-powered energy hubs. These hubs offer a sustainable alternative to traditional energy sources like kerosene and diesel, which are commonly used for lighting and powering generators.
The company's innovative model involves setting up solar-powered charging stations, known as "hubs," in remote areas. Each hub is operated by local women, referred to as "Jaza Stars," who manage the distribution of portable lithium-ion battery packs to households. These battery packs can power various household devices, including lights, mobile phones, and small appliances. Customers rent these packs and exchange them for fully charged units at the hubs, ensuring a continuous and reliable energy supply.
]Since its inception, Jaza Energy has made significant strides in expanding its operations. By 2021, the company had deployed 63 hubs across three regions in Tanzania—Pemba, Kigoma, and Mtwara—providing electricity to approximately 51,000 people. The hubs are entirely managed by women from the local communities, empowering them and fostering economic growth.
Jaza Energy's approach has garnered recognition for its impact and innovation. In 2021, the company was awarded the Scale Up Project of the Year by EEP Africa for its battery rental service and network of women-operated solar energy hubs in Tanzania.
Through its commitment to renewable energy and community empowerment, Jaza Energy is playing a pivotal role in addressing energy access challenges in rural Africa.
- Location
- Dar es salaam
- Website
- jazaenergy.com/