DFS Business Development Manager

Location: Dar es Salaam, Tanzania

Job Description

1. Drive DFS Business Growth

• Develop and execute area-specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Dar es Salaam.

2. Expand Mobile and Internet Banking Adoption

• Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage.

3. Grow Merchant Acquiring Business

• Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage.

4. Develop Agency Banking Network

• Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth.

5. Build Strategic Partnerships

• Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption.

6. Market Intelligence and Opportunity Identification

• Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies.

7. Manage Sales Pipeline and Business Development Activities

• Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products.

8. Monitor Performance and Deliver Growth Targets

• Track key performance indicators (KPIs), including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation.

9. Coordinate Cross-Functional Execution

• Work closely with business segments, operations, technology, risk and compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions.

Minimum Position Qualification Requirements

Academic & Professional Qualifications

• Education: Bachelor’s degree.
• Required field: Banking, Finance, or an equivalent qualification.
• Professional qualification: Merchant acquiring and card background is an added advantage.
• Master’s Degree: Business Administration is an added advantage.

Work Experience

• Minimum of 4 years of relevant work experience.

Need Types

• RQ: Required.
• AA: Added Advantage.

Job Information

• Job Identification: 6492
• Job Category: Management
• Posting Date: 24 August 2026, 08:26 PM
• Application Deadline: 7 September 2026, 08:00 PM
• Degree Level: Bachelor’s Degree
• Job Schedule: Full-time
• Location: Dar es Salaam, Tanzania

How to Apply

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