Business Development Manager

Key Responsibilities

1. Operator Partnership & Key Account Management

• Develop and maintain strategic partnerships with major telecom operators including MTN Group, Airtel Africa, Global Company and other regional operator groups.
• Lead commercial negotiations and partnership agreements to establish long-term, mutually beneficial business relationships.
• Build and maintain strong relationships with senior executives and key decision-makers within operator organizations.
• Facilitate structured engagement platforms such as quarterly business reviews, strategic planning meetings, and partnership evaluation sessions.

2. Revenue Growth & Market Expansion

• Identify and develop new revenue opportunities by aligning operator business objectives with the company’s digital platform capabilities.
• Design and implement business models that support operator goals such as subscriber growth, digital service adoption, and ARPU improvement.
• Analyze market dynamics and operator strategies to identify opportunities for expansion within assigned African markets.
• Track revenue performance and partnership KPIs using structured reporting and performance dashboards.

3. Project Execution & Delivery

• Oversee the end-to-end execution of operator partnership projects from contract finalization to implementation across African markets.
• Collaborate with internal teams including Product, Finance, Legal, and Operations to ensure efficient project delivery.
• Ensure projects meet agreed timelines, financial targets, and quality standards.
• Monitor operational performance and implement continuous improvement actions to enhance service delivery and partner satisfaction.

4. Performance Monitoring & Strategic Reporting

• Develop and maintain performance dashboards tracking key metrics such as revenue growth, subscriber engagement, and project milestones.
• Provide regular performance updates and strategic insights to senior leadership and global account management teams.
• Identify operational risks or performance gaps and recommend corrective actions.

Qualifications & Experience

Core Requirements

• Minimum 3–5 years of experience in telecom partnerships, key account management, or digital services within the telecommunications ecosystem.
• Demonstrated experience working with mobile network operators (MNOs) or managing enterprise telecom partnerships.
• Proven ability to manage complex stakeholder relationships and negotiate strategic commercial agreements.
• Experience managing digital service deployments, telecom value-added services, or operator-led digital campaigns.

Skills & Competencies

• Strong strategic partnership and stakeholder management skills
• Commercial negotiation and business development expertise
• Project management and cross-functional coordination
• Data-driven decision-making and performance analysis
• Strong communication and executive presentation skills

Language Requirements

• Fluent in English
• French proficiency is an advantage, particularly for engagement with Francophone African markets.