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Seller fraud is any attempt by sellers to misrepresent themselves, or the products they're selling.

Signs of seller fraud

Here are some warning signs to look out for:

• Short duration listings: Fraudulent sellers often want to close a deal quickly. The longer their listing is on Zoom Tanzania, the greater their chances of being caught, so be cautious when you see one-day listings. However, there are valid exceptions to this, such as tickets to an event happening soon
• Heavily discounted or sold-out items: Be wary if a seller has lots of high-value items at suspiciously low prices, or a stock of hard-to-find goods that are sold out everywhere else. If a deal seems too good to be true, it probably is
• Off-Zoom Tanzania contact or payment: Zoom Tanzania Messages is the safest way to contact other members. Always be careful if a seller asks for your personal contact details, such as an email address or phone number. They may be trying to get you to complete a purchase off Zoom Tanzania, for example by paying cash or transferring money to an overseas account. This is against Our policy.
• Unsafe payment methods: We don't allow all payment methods on Zoom Tanzania, because the payment can't be traced or recovered if there's a problem. This may include a request for MPesa,TigoPesa wire transfers, and all types of money transfers, You shouldn't go ahead with a transaction if a seller asks you to pay using any method.

How to report a seller you suspect is fraudulent

If you think you're dealing with a fraudulent seller, report it to us as soon as possible. 

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