Head of Hospitality Department (HOD)

Mtwara Full Time

Role Overview

The Head of Hospitality Department (HOD) will oversee all hospitality operations, ensuring world-class guest experiences and operational excellence across Atara hotels and residences.

Key Responsibilities

  • Manage daily hotel operations, including front office, housekeeping, food & beverage, and guest services.
  • Drive occupancy growth and maximize revenue streams (rooms, F&B, spa, gym, events).
  • Implement quality assurance and service standards.
  • Supervise and mentor hospitality staff.
  • Collaborate with the General Manager on expansion and branding initiatives.
  • Ensure compliance with hospitality regulations and Atara’s premium standards.

Qualifications

  • Bachelor’s degree of Commerce in Tourism and Hospitality Management, Bachelor of Science in Tourism and Hospitality Management, or a related field.
  • 5+ years of leadership experience in hotel or resort management.
  • Strong organizational and people management skills.
  • Proven track record in guest satisfaction and occupancy growth.
  • Knowledge of the Tanzanian hospitality market preferred.
  • Fluency in English

How to Apply

Send your CV and cover letter to [email protected] with the subject line: Application – General Manager. Applications close on 20/7/2026

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Get in touch

Email
[email protected]
Phone
0651373208