Marketplace Privacy Policy

Zoom Tanzania Marketplace is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not use our website.

Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide when you register on the website, place an order, subscribe to a newsletter, or contact us. This may include your name, email address, phone number, shipping address, and payment details.
  • Non-Personal Information: We may collect non-personal information whenever you interact with our website. This may include your browser type, operating system, IP address, access times, and the pages viewed before and after accessing the website.

How We Use Your Information

  • Personal Information: To process and fulfill your orders, provide customer support, send order confirmations and updates, respond to inquiries, and send newsletters, marketing materials, and other relevant information.
  • Non-Personal Information: To improve our website and user experience, analyze trends and usage patterns, and administer the website while diagnosing technical issues.

Disclosure of Your Information

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer support.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as courts or government agencies.
  • Business Transfers: We may share or transfer your information during negotiations or completion of any merger, sale of company assets, financing, or acquisition of part or all of our business.

Security of Your Information

  • We use administrative, technical, and physical security measures to protect your personal information.
  • While we take reasonable steps to secure your data, no security system is completely impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information under certain conditions.
  • Restriction: Request that we restrict the processing of your personal information under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, contact us at [email protected].

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to track activity on our website and store certain information.
  • Cookies are small files that may include a unique identifier. You can set your browser to refuse cookies or alert you when cookies are being sent.
  • If you do not accept cookies, some portions of our website may not function properly.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Any changes will be posted on this page, and we encourage you to review it periodically.
  • Changes are effective when posted on this page.