Marketplace Terms of Use

Welcome to Zoom Tanzania Marketplace, your trusted platform to buy and sell goods across Tanzania. These Terms of Use govern your access to and use of the marketplace services offered through zoomtanzania.net (“Marketplace”). By using Zoom Tanzania Marketplace, you agree to comply with these terms, which are designed to create a safe, fair, and transparent environment for all buyers and sellers.

Your Account

  • To buy or sell on the Marketplace, you must register for an account with accurate and current information.
  • Protect your login credentials; you are responsible for all activity on your account.
  • You may not transfer or share your account without explicit permission from Zoom Tanzania Marketplace.
  • If you suspect unauthorized use of your account, contact Zoom Tanzania Support immediately.

Using the Marketplace

  • Post listings only in the appropriate category and ensure all information is truthful and accurate.
  • Prohibited items and content as described in our policies must never be listed or shared.
  • Do not post misleading, fraudulent, or illegal listings.
  • Respect intellectual property rights and avoid posting counterfeit or infringing products.
  • Automated tools for scraping or bulk listing are not allowed without prior written approval.
  • Do not collect or share other users’ personal information without consent.

Communication and Transactions

  • All buyer-seller communications must be conducted respectfully and professionally through the contact details provided.
  • Zoom Tanzania Marketplace facilitates introductions only and does not handle payments or delivery logistics.
  • Payment terms, shipping, and delivery arrangements are to be agreed upon directly between buyer and seller.
  • Beware of scams or suspicious payment methods; Zoom Tanzania Marketplace is not liable for fraud or disputes between users.

Content Ownership and Use

  • Content you post, including listings and messages, remain your property but grant Zoom Tanzania Marketplace a worldwide, royalty-free license to display and promote your content on the platform.
  • Zoom Tanzania Marketplace reserves the right to remove any content that violates terms or policies.

Fees and Charges

  • Listing on Zoom Tanzania Marketplace is generally free; however, some services or premium listings may incur fees.
  • Applicable fees will be clearly communicated during listing creation and must be paid promptly.
  • All fees are non-refundable.

Marketplace Conduct

  • You agree to comply with all applicable laws and marketplace rules.
  • Any abuse, fraud, or violation of these Terms may result in warnings, suspension, or permanent banning from the Marketplace.
  • Use the flagging system to report inappropriate content or behavior.

Limitation of Liability

  • Zoom Tanzania Marketplace is provided “as is” and does not guarantee accuracy or reliability of user listings or transactions.
  • We are not responsible for any loss, damage, or disputes arising between buyers and sellers.
  • Our liability, if any, is limited to the fees you have paid in the past 12 months or 100 Tanzanian Shillings, whichever is greater.

Indemnity

  • You agree to indemnify and hold harmless Zoom Tanzania Marketplace and its affiliates from claims or losses arising from your violation of these Terms or your use of the Marketplace.

Changes to Terms

  • Zoom Tanzania Marketplace may update these Terms of Use at any time.
  • Updates will take effect when posted on the site and your continued use signifies acceptance.

Contact and Support

For questions or concerns, please contact Zoom Tanzania Marketplace Support via [email protected].

Official notices should be sent to:
Tanzania Tech Media Ltd.
Sinza, Dar es Salaam
Tanzania
P.O. Box 31509