Credit Administration Manager at DCB Bank Tanzania

DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.

We invite suitably qualified candidates to fill the position of Credit Administration Manager. The successful candidate will be responsible for maintaining portfolio quality, ensuring data integrity in systems, and driving efficient credit administration and recovery processes.

Key Responsibilities

• Ensuring adherence to the Bank's credit policies, procedures, and regulatory requirements in loan appraisal and processing.
• Overseeing accurate loan booking, validation, and administration within the system.
• Ensuring loans are issued to creditworthy customers within approved schemes, products, and delegated authorities.
• Monitoring loan portfolio performance, identifying irregular repayments, exceptions, and delinquent accounts.
• Ensuring timely posting, reconciliation, and accuracy of loan repayments and related accounts.
• Implementing proactive arrears management and support recovery of non-performing loans.
• Ensuring all credit facilities are properly documented and comply with approved terms prior to disbursement.
• Preparing and review periodic reports (daily, weekly, monthly) on loan performance, arrears, and portfolio quality.
• Addressing customer queries and resolve credit-related issues in collaboration with relevant stakeholders.
• Providing leadership to the Credit Administration team, ensuring efficiency, accountability, and high performance.

Qualifications and Experience

• Bachelor's degree in accounting, Finance, Business Administration, or related field from recognised university.
• Minimum 5-8 years' experience in banking, with at least 3 years in credit administration / operations.
• Strong knowledge of credit processes across Retail, SME, and corporate lending.
• Analytical skills.
• Negotiation and influencing skills.
• Team player and strong leadership and management skills.

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-CR-CAM-03/2026 on the subject of the email. To be considered, your application MUST be submitted through [email protected] not later than 10th April 2026. Hard copy applications will not be accepted.