Application Analyst at Exim Bank Tanzania

Incumbent in this position shall perform all duties related to the review, assessment, and development of business processes. Functioning in a liaison capacity, incumbent should analyze and translate business requirements into system and /or business process changes. Incumbent should act as a change agent to facilitate effective deployments/modifications to current practices.

Roles & Responsibilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency.
• Reach out to business and project managers in the course of work in order identify and evaluate user and business requirements.
• Create and facilitate cost efficient solutions & analyze systems specification to meet business requirements.
• Ensure accurate documentation that may include all applications aspects such as business requirements, client requirements and technical specifications.
• Carry out research on how technology applications are used and suggest ways for system improvement and efficiency.
• Develop strong relationships with external vendors, business teams, and other upstream and downstream support teams.
• Develop strong technical expertise in banking technology and associated applications to understand the end-to-end transaction flows of applications across Exim bank.
• Perform and seek to continuously improve the monitoring of the application environment and supporting infrastructure.
• Adopt standardization processes, such as the Change Management Process and New Request Process, to ensure effective and efficient workflow.
• Plan and conduct simulation of EOM and EOY runs in Collaboration with Enterprise Solutions Architect unit to eliminate any unforeseen incidents for successful completion of EOD/EOM/EOY batch runs.
• Second level Support for all the issues related to Core Applications.
• Provide and submit updates to Manager Core Applications on a weekly basis.

QUALIFICATION AND EXPERIENCE REQUIRED

• Bachelor’s degree (or equivalent) in IT or Computer Science or related field.
• Minimum (3) three years’ working experience in supporting banking applications and participating in technology projects.
• Good understanding of API-driven integrations and associated languages
• Good Understanding of key peripheral banking applications (SWIFT, Treasury applications, workflow applications and BOT Applications)
• Proven technology back-end skills
• Business processes mapping and modelling
• Strong customer service and troubleshooting skills.