Direct Sales Officers – Workplace Lending at I&M Bank Tanzania

Key Responsibilities/Tasks

• Promote personal loan products to employees of partner organizations.
• Identify prospective clients from partner organizations for onboarding to the Bank.
• Ensure compliance with KYC/AML guidelines and procedures for account opening.
• Maintain accurate sales records and submit them to the responsible Bank Officer to enable timely payment of commissions.
• Achieve sales targets as set by the Bank.
• Represent the Bank as the first point of contact in the assigned market and relay customer inquiries, complaints, or market feedback to the designated Bank Officer.
• Perform other marketing-related tasks as assigned.
• Comply with the Bank’s code of conduct and relevant laws.

Risk Management:

• Ensure effective adoption and utilization of risk management tools.
• Drive remediation of risk management exceptions identified during audit or risk reviews.
• Promote risk management culture.

Skills, Knowledge and Abilities

• Marketing and sales skills.
• Interpersonal skills.
• Negotiation skills.
• Communication skills.
• Research skills.
• Knowledge on Microsoft Applications.

Academic / Professional Qualifications

• Bachelor’s degree in business administration, Banking, Finance or any related field.

Working Experience Required

• At least 1 year of experience in sales.
• Sales in banking industry is an added advantage.