Manager, eCommerce at Standard Bank Tanzania

To build, enhance, and maintain digital platforms that deliver Personal and Private Bnaking value propositions and client life-journeys in alignment with platform enablers. To onboard and grow value-added digital services across all channels, driving adoption and revenue for the segment. To lead and optimize end-to-end online sales and service performance through collaboration, analytics, and strong digital experience management.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Computer Science, Computer Engineering and other related disciplines.

Experience Required
Digital & eCommerce
Personal and Private Banking
5-7 years
Previous electronic banking, website and mobile management experience in the financial services industry. Experience in people management- leading and motivating teams in a multicultural environment, driving change in a consumer business and process reengineering and business process optimizations. experience in product research and product development. Extensive knowledge of self-service channels, digital transformation and delivery strategy. Sound knowledge of competitor product offering

Additional Information

Behavioural Competencies:

• Developing Strategies
• Convincing People
• Directing People
• Embracing Change
• Following Procedures
• Generating Ideas
• Making Decisions
• Meeting Timescales
• Producing Output
• Resolving Conflict
• Team Working
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Business Process Improvement
• Emerging Technology Monitoring
• Organization Change Management
• Product Knowledge (Consumer Banking)
• Risk Identification
• Stakeholder Management