Relationship Manager Chinese Desk at NMB Bank Tanzania

To develop, maintain and grow relationships with Chinese Desk portfolio of corporate clients, while developing, improving, promoting, and selling NMBs products and services to ensure that NMBs current and future Corporate Customers find solutions for their financial needs.

Main Responsibilities:

• Research developments in the market segment by attending conferences, reading market-specific newsletters, visiting websites etc.
• Benchmark NMBs products and services with those of the competitors in the market.
• Develop and maintain close relationships with NMBs current, prospective, and future Asian Corporate clients through communication, client visits, and other relationship-building mechanisms
• Find solutions for Chinese Corporate Clients' financial needs
• Monitor Chinese Corporate clients in portfolio and keep records on the development of the clients' business.
• Onboard and appraise Chinese corporate clients and provide recommendations for decision making.
• Take a leading role in driving sales, through positive customer relationships, networking, and relevant promotions across the bank.
• Offer support and build capacity for Assistant Relationship Managers through ongoing mentoring and engagement to ensure quality credit applications and business growth.
• Monitor and review the Chinese Corporate portfolio performance to ensure that targets are met.
• Review customer feedback, market intelligence, workshops/focus group reports and review product design and performance.
• Co-ordinate budget objectives of the responsibility of the Asian desk to ensure targets are achieved as per approved budget.
• Ensure customer satisfaction is achieved by providing accurate sales advice in line with customers' expectations.
• Proactively manage Chinese Corporate client portfolio in compliance with regulatory environment.
• Maintain high standards of operational controls including adherence to Risk Management and Compliance guidelines.
• Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes, and regulations.
• Prepare budget and projections for the segment.
• Actively selling loans, deposit, and cross selling other banks products (forex, fund transfer, internet banking etc.)

Knowledge and Skills:

• Business understanding of the bank's customer base, market segments, products & services, knowledge of government policies relating to banking, BOT regulations, bank policies & procedures.
• Customer Relationship Management, Building Positive Working Relationships, Coaching, Communication, Building a Successful Team, Facilitating Change, Decision Making, Developing Others, Leading through Vision & Values, Formal Presentation, Planning & Organizing.
• Understanding of Chinese Mandarin is a must and any other Asian language will be an added advantage.

Qualifications and Experience:

• Bachelor's degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields.
• Relevant certification(s) subject to the specific role requirements.
• Master's degree in business studies is an added advantage.
• Postgraduate education in Banking and/or Banking certification(s) is an added advantage.
• A minimum of 4 years' experience in the relevant field preferably in dealing with Construction and Asian origin corporate clients.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 02-Jan-2026

Job closing date : 16-Jan-2026