Technical Trainer at Coca-Cola Kwanza

Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Technical Trainer, to join the Manufacturing team at CCBA. The role will report to the Production Manager.

CCBA is the 8th largest Coca-Cola authorised bottler in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola ready-to-drink beverages sold in Africa by volume. With over 14,000 employees in Africa, CCBA group services more than 800,000 customers with a host of international and local brands. CCBA group operates in 14 countries: South Africa, Kenya, Ethiopia, Uganda, Mozambique, Namibia, Tanzania, Botswana, Zambia, Eswatini, Lesotho, Malawi and the islands of Comoros and Mayotte.

TECHNICAL TRAINER

The purpose of the role is to train and develop employees in manufacturing and Engineering, in line with organisational requirements effectively and proactively.

• Department: Manufacturing team
• Reports to: Production Manager

KEY DUTIES & RESPONSIBILITIES

Technical Training Delivery

• Deliver hands-on technical training on manufacturing equipment, automation systems, process control, and maintenance procedures.
• Apply blended and experiential learning techniques such as visual aids, simulations, SOPs, manuals, and on-the-job coaching.
• Assess technical competence through practical demonstrations, fault-finding exercises, and operational simulations.
• Reinforce safe work practices, quality standards, and operational discipline during all training activities.

Training Coordination and Planning

• Develop and implement technical training plans in collaboration with line managers and production teams.
• Schedule training to align with production plans and minimize downtime.
• Coordinate onboarding and apprenticeship technical training programs.
• Manage technical training costs within approved budgets.

Curriculum Development and Compliance

• Design, review, and update technical training modules aligned to OEM manuals, plant SOPs, and safety requirements.
• Ensure all training interventions meet internal quality standards and external regulatory requirements.
• Develop and administer written and practical assessments to validate technical proficiency.
• Support audit readiness through standardized training documentation.

Performance Monitoring and Reporting

• Track trainee progress and competency development using defined assessment criteria.
• Identify technical skill gaps and recommend corrective training interventions.
• Prepare periodic training effectiveness reports on a monthly, quarterly, and annual basis.

Continuous Improvement and Knowledge Integration

• Participate in OEM training, technical forums, and industry workshops.
• Integrate new equipment, technologies, and best practices into training programs.
• Support Lean Manufacturing, SCW, and continuous improvement initiatives through targeted skills development.
• Share technical knowledge and lessons learned across teams.
• Maintain accurate training records in line with audit and governance requirements.

SKILLS, EXPERIENCE & EDUCATION

• Education: Degree in Mechanical, Electrical, or Industrial Engineering.
• Added Advantage: Diploma or experience in Packaging.
• Experience: Minimum 5 years in technical training or maintenance within FMCG or manufacturing.
• Knowledge: Strong knowledge of production equipment, automation systems, and safety protocols.
• Technical Skills: Equipment troubleshooting and root cause analysis; understanding of PLCs, hydraulics, pneumatics, and mechanical systems; ability to interpret technical drawings and OEM manuals.
• Methodologies: Familiarity with Lean Manufacturing, SCW, and continuous improvement tools.