Income Controller at RIU Hotels & Resorts Tanzania

With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality. In Zanzibar, we currently operate Riu Palace and Riu Jambo, with the eagerly anticipated Riu Swahili set to open soon.

Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Zanzibar offers unparalleled opportunities to thrive.

Position: Income Controller 

Department: General_Income

Location: Riu Jambo, Zanzibar

About the Role

As the Income Auditor, you will play a vital role in maintaining financial integrity by verifying and reconciling all hotel revenue streams. You will ensure that the daily income audit processes align with RIU’s internal controls and reporting standards. Your diligence will help protect company assets and ensure transparency in financial operations.

What You’ll Do

• Monitor and verify daily income transactions including cash balances, credit card slips, and bank deposits.
• Audit revenue movements from all departments such as Front Desk, F&B, Housekeeping, and Reservations.
• Ensure compliance by checking vouchers, discounts, upgrades, late check-outs, and extra charges.
• Investigate discrepancies between Housekeeping and Front Desk reports and highlight irregularities.
• Prepare daily and periodic audit reports, including listings for management and Decenal support.
• Conduct surprise cash counts and review cashier performance and system access controls.
• Maintain accurate filing of financial documents and ensure reservation billing integrity.

*Oversee refunds, article sales, and support the fulfilment of financial reporting standards

What We’re Looking For

• Degree or Diploma in Accounting, Finance, or a related field.
• At least 1–2 years’ experience in a similar role, preferably within a 4- or 5-star hotel environment.
• Strong knowledge of hotel accounting systems (Opera/Fidelio, Micros, SunSystem, or similar).
• Excellent analytical skills with a keen eye for detail and accuracy.
• High level of integrity and professionalism in handling confidential information.
• Good communication and interpersonal skills.
• Fluency in English (spoken and written); Swahili and other languages are an advantage.
• Proficiency in Microsoft Excel and financial reporting tools.

What You’ll Get

• Attractive Remuneration Package and Bonuses: Enjoy a competitive salary and bonuses as part of our commitment to rewarding your work.
• Efficient Staff Transport: We provide reliable and efficient transport options for all employees to ensure a stress-free commute.
• Nutritive Meals While on Duty: Enjoy well-balanced, nutritious meals to keep you energized during your work hours.
• Special Discounts: Benefit from exclusive discounts at all RIU Hotels & Resorts worldwide, giving you the opportunity to explore our global properties.

Why RIU Hotels & Resorts?

• Your Growth is Our Priority: At RIU Hotels & Resorts, we believe in nurturing talent from within. We are proud to provide our team members with opportunities to advance their careers through training, mentorship, and internal promotions, ensuring your potential is recognized and rewarded—whether locally or internationally.
• A Culture of Belonging: Join a team where your ideas and efforts truly matter. We foster an inclusive, collaborative environment where every voice is heard, and success is celebrated together.
• Rewarding Your Commitment: Enjoy a career with competitive compensation, employee benefits, and perks that reflect our appreciation for your dedication and excellence.

Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service.

Additionally, we are firmly committed to sustainability and social responsibility. Through our Proudly Committed strategy, we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and making a positive contribution to the communities where we operate.

By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.