Senior Fraud Investigation Specialist at PalmPay Tanzania

To lead fraud investigations, identify fraudulent activities, minimize financial losses, support recovery, and coordinate with relevant law-enforcement authorities on criminal cases.

Key Responsibilities

• Lead investigations into fraud, theft, misappropriation, forgery, collusion, and financial crimes
• Investigate suspicious transactions involving customers, employees, agents, dealers, and mobile/device financing
• Collect, analyze, and preserve evidence and conduct interviews with relevant parties
• Prepare clear investigation reports with findings, financial impact, and recommendations
• Identify fraud trends, control weaknesses, and recommend preventive measures
• Support recovery of funds, devices, and company assets lost through fraud
• Coordinate with Police/CID and other relevant authorities on reported criminal cases
• Maintain confidential and accurate investigation records
• Work closely with Risk, Compliance, Legal, HR, Finance, and Operations teams
  

Requirements

• Bachelor’s Degree in Law, Criminology, Criminal Justice, Finance, Accounting, Forensic Accounting, Security Studies, or related field
• Minimum 5 years’ experience in fraud investigation, financial crime, law enforcement, banking, fintech, mobile money, or related fields
• Previous Police/CID or investigative experience is highly preferred
• Strong professional working relationships with relevant law-enforcement authorities are an added advantage
• Strong investigation, interviewing, analytical, evidence-handling, and report-writing skills
• High integrity, confidentiality, attention to detail, and ability to handle sensitive cases