Quality and Safety Officer at CCBRT Tanzania

Reference: 2026-24
Organization: CCBRT
Location: Dar es Salaam, Tanzania

CCBRT is seeking a qualified Quality and Safety Officer to support the Quality Assurance Department in strengthening quality management systems, improving patient safety, and enhancing healthcare service delivery. The successful candidate will play a key role in implementing quality improvement initiatives, conducting clinical audits, and promoting continuous improvement across the hospital.

Key Responsibilities

• Support the implementation and continuous improvement of the Quality Management System (QMS).
• Lead and support the implementation of 5S, Kaizen, Total Quality Management (TQM), and Lean initiatives.
• Define and integrate quality management processes into the Hospital Management Information System (HMIS).
• Conduct internal quality training sessions and awareness programs for staff.
• Support the Quality Assurance Department in implementing quality structures and processes across nursing and midwifery services.
• Conduct internal quality audits and follow up on audit findings.
• Prepare quality reports and support complaint management processes related to service quality.
• Facilitate scientific problem-solving and continuous quality improvement initiatives.
• Monitor compliance with the organization's Quality Improvement Plan (QIP).
• Assess documentation, identify quality gaps, and provide capacity building to staff.
• Support departments in developing, reviewing, and updating policies, procedures, guidelines, and standard operating procedures (SOPs).
• Plan and conduct annual quality-related training programs.
• Collect and analyze client feedback and prepare weekly, monthly, and quarterly quality reports.
• Provide training and support to teams based on customer feedback and quality improvement needs.
• Coordinate internal Infection Prevention and Control (IPC) assessments.
• Conduct nursing and clinical audits to improve service quality and patient safety.

Qualifications

• Bachelor's Degree in General Nursing, Midwifery, Psychiatric Nursing, or Nursing Administration.
• At least 6 years of clinical experience.
• Experience working in a Quality Assurance or Quality Improvement unit is an added advantage.
• Strong clinical knowledge and patient care experience.
• Experience as a trainer, coach, or mentor for healthcare professionals.
• Ability to mobilize and lead multidisciplinary teams.
• Excellent analytical and problem-solving skills.
• Experience conducting clinical and nursing audits.
• Computer literacy.
• Good written and spoken English and Swahili.
• Flexible, proactive, eager to learn, and able to manage multiple responsibilities.

How to Apply

Interested candidates should submit:

• Curriculum Vitae (CV)
• Cover Letter explaining why they are suitable for the role
• Three professional references

Applications should be sent by email to [email protected].

Application Deadline: 16 August 2026

Please include the reference number 2026-24 in your application.

Note:

• Written assessments are part of the recruitment process.
• Applications are reviewed on a rolling basis, and assessments may begin before the closing date.
• CCBRT is an equal opportunity employer and encourages applications from people with disabilities.
• CCBRT does not request or accept payment at any stage of the recruitment process.