Country Manager at Nala Tanzania

Nala is building payments for the next billion. Africa's payments infrastructure is 1% built. Your job is to change that.

This is a rare opportunity to own Tanzania for Rafiki, our B2B payments product, and drive our strategy to make Rafiki the dominant payout partner. You'll operate with full autonomy but collaborate closely with leadership to execute at a high level.

Your goal: own Tanzania's P&L. Build strong partnerships, secure the best FX rates, drive regulatory approvals, and make Rafiki a household name. Tanzania is a key market in our strategy—this role is high impact.

Beyond Tanzania, you'll lead cross-market projects to improve processes, optimize operations, and scale best practices. You'll identify what works and drive its adoption across Rafiki's expansion markets.

We've raised Series A and are scaling fast. This is your chance to make a lasting mark.

Requirements

• Deep expertise in Tanzanian fintech, payments, and banking
• Experience navigating regulatory approvals with the Bank of Tanzania
• Proven ability to build high-value partnerships with banks, regulators, and fintechs
• Strong execution skills; thrive in fast-paced, high-accountability environments
• Ability to break down complex challenges, solve problems, and drive strategy
• Business-level fluency in English

What You'll Own

• Securing the Best Commercials - Negotiate or renegotiate commercials as needed, always aiming to secure the most favorable terms. Rafiki must operate with the best possible commercials to stay competitive and maximize value
• Compliance - Collaborate with internal and external stakeholders to ensure full compliance with local laws and the terms of our licenses. Regulatory alignment is critical for maintaining operations and securing future approvals
• Licenses & LONOs - Work closely with the consultant to compile a comprehensive application pack for the necessary licenses. A well-prepared submission increases the chances of swift approval and regulatory alignment
• FX Rates - Secure the best FX rates by onboarding new partners, analyzing where competitors source their rates, and exploring creative strategies. The goal is to consistently access the most competitive pricing in the market
• Relationship Building - Travel to the market to establish and strengthen relationships with partners, industry experts, consultants, and regulators. In-person engagement builds trust, unlocks opportunities, and accelerates execution
• Acquire Partners - Continuously identify and onboard new partners to strengthen resilience and redundancy. A diversified partner network ensures stability and minimizes operational risks
• Troubleshooting - Collaborate with key stakeholders to address market issues raised by key functions like finance, compliance, legal, treasury, and payment operations. Proactively resolving challenges ensures smooth operations and regulatory alignment