rahma
Skills
Work Experience
HR ADND ADMINISTRATOR
SMILES DENTAL CLINIC
2018-06-26
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2023-11-05
Oversee Operation of the company. Lead team productivity (manage records efficiently) Handling external and internal communication (ensure all effective information flows) Prepare staff payroll Update policies, rules and regulations, changes of labor law Manage staff benefits Coordinate performance reviews of staff. Human resource management (HR base and files management) Accounting records (petty cash, budgeting) Supervise and lead marketing sales and operations Planning and handling patient managements. Procurement activities
MANAGING DIRECTOR
ZANZIBAR VIEW TOURS AND SAFARI
2017-07-01
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2018-06-01
Generating new business and developing marketing strategies to increase sales. Develop marketing plans and project managing marketing events and evaluating their success. To contribute to the annual sales and marketing plan. The role covers both indoor and outdoor duties with agents, corporate and other related commercial houses. To identify sales prospects and new business opportunities by effective monitoring the market and competitors’ activities To work as an integrated member of the sales team, making sales calls, providing details information and sales proposals to clients, providing sales leads and liaising with other members of the team where appropriate. Develop marketing plans and project managing marketing events and evaluating their success.
HR AND ADMINISTRATOR
QATAR AIRWAYS AIRLINE
2015-06-29
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2017-07-01
Providing a range of HR services to all departments: Commercial, Ground Services, Finance and coordinate all employee issues across Zanzibar and Tanzania in general. Coaching, guiding and supporting line Managers on all HR-related matters. Working closely with all departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures. Consult and advise management on employee legislation and listen to grievances and implement disciplinary procedures Managing the entire employment cycle (sourcing, recruitment, selection, on-boarding, performance management, progression, and separation) in compliance with local laws and QR policies. Assisting in developing policies on issues such as working conditions, performance management, equal opportunity, disciplinary procedures and absence management. Conduct admin work and work closely with finance and marketing department. Processing all staff duty travels, Customers complains and dealing with contracts , raising all Purchasing orders, through Oracle, ERP, HR-ERP, and access on Gems, Workflow, Q-Style, supplier creation, CRM and CMC systems. Supporting Commercial Manager with sales calls and communicates with travel agents on product offered. Procurement and contracts coordinator.
Education
MBA IN INTERNATIONAL BUSINESS- CARDIFF METROPOLITANT UNIVERSITY
MBA
2013-09-11
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2015-02-11
I have studied modules like international business, International Marketing Management, Managing Human Capital and Entrepreneurship, Research Project, Marketing, Strategic Management and Business Development Plan.
BACHELOR DEGREE - BUSINESS STUDIES- WALES UNIVERSITY
BACHELOR DEGREE
2010-09-05
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2013-06-16
I have done several courses like Communication at work, statistic quantities methods, Personal managerial effectiveness, Managerial theoretical and practices, Marketing and Information system, Business law & Ethics, Human recourse, Internet Business & E-commerce, Operations and Logistics management, international business, Business research and methodologies and other more modules.