william Mshana
About me
Experienced in IT infrastructure maintenance, cybersecurity, and system troubleshooting. Effective
communicator and problem-solver.
Work Experience
IT SUPPORT
TSN
2023-08-02
-
2024-04-19
Managed and maintained server hardware and software, ensuring optimal performance and availability. • Configured and monitored network infrastructure, including routers, switches, and firewalls, to ensure smooth operation and security. • Implemented and enforced security policies and procedures to protect against cyber threats and vulnerabilities. • Created and managed user accounts, permissions, and access levels, ensuring proper authentication and authorization. • Implemented backup solutions and disaster recovery plans to safeguard data and ensure business continuity. • Provided technical support and troubleshooting assistance to end-users, resolving hardware and software issues promptly
Education
COMPUTER SCIENCE
Degree
2020-11-19
-
2023-08-19