happysalamba
About me
I have a diploma in Information Technology, and I’ve done hands-on training in IT. During my studies, I learned how to look after computer systems and set up networks. I practised how to fix computer problems and keep them working well. I know how to use programs like Excel, Word, and PowerPoint. I also learned how to find and fix computer issues. I can set up computer parts, software, and printers and scanners.
Skills
Work Experience
Field Practical Training Attachment
TROPICAL PESTICIDES RESEARCH INSTITUTES(TPRI)
2020-09-02
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2020-12-02
During my practical training at TROPICAL PESTICIDES RESEARCH INSTITUTES (TPRI), I engaged in numerous IT tasks. These included troubleshooting faults in electrical devices and computers, overseeing and upkeeping computer systems and networks, and setting up computer hardware, software, system networks, printers, and scanners. I also had the opportunity to test emerging technologies, manage and monitor computer systems and networks, administer network tasks such as maintenance, configuration, and troubleshooting, and work with optical fibre transmissions.
FIELD PRACTICAL TRAINNING
HALOTEL MWANZA BRANCH
2021-09-23
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2021-12-23
During my practical training at HALOTEL MWANZA BRANCH, I engaged in numerous IT tasks. These included troubleshooting faults in electrical devices and computers, overseeing and upkeeping computer systems and networks, and setting up computer hardware, software, system networks, printers, and scanners. I also had the opportunity to test emerging technologies, manage and monitor computer systems and networks, administer network tasks such as maintenance, configuration, and troubleshooting, and work with optical fibre transmissions.
Receptionist
DIPLOMAT HOTEL, ARUSHA
2023-03-01
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2023-10-31
1. Welcomed and checked-in guests, ensuring efficient and friendly service. 2. Managed bookings and reservations via phone, and in person. 3. Addressed guests' inquiries, providing information about hotel amenities, local attractions, and dining options. 4. Resolved any issues promptly to ensure guest satisfaction. 5. Collaborated with housekeeping, room service, and other hotel departments to ensure smooth daily operations. 6. Handled administrative tasks such as managing guest billing, record-keeping, and coordinating event bookings. 7. Assisted with basic concierge duties, recommending local activities and arranging transportation for guests. 8. Maintained a tidy and organized reception area, ensuring relevant brochures and materials were available for guests.
Education
CERTIFICATE OF ORDINARY SECONDARY SCHOOL
ORDINARY LEVEL
2013-01-10
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2016-11-30
During my Ordinary Secondary Education in Tanzania, I studied core subjects, including Kiswahili, English, Mathematics, Basic Sciences (Biology, Chemistry, and Physics), Geography, History, and Civics. This curriculum provided me with a solid foundation in language, scientific principles, Tanzanian governance, and global insights, complemented by extracurricular activities that enriched my soft skills.
ORDINARY DIPLOMA IN INFORMATION TECHNOLOGY
ORDINARY DIPLOMA
2018-10-10
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2022-08-27
In my studies, I learned how to watch over and take care of computer systems and networks. I got to know how to set up networks and install them. I practised fixing computer problems and keeping them running smoothly. I learned how to use basic computer programs like Excel, Word, and PowerPoint. I also learned how to spot issues with computers. I also learned how to set up computer parts, software, and devices like printers and scanners.