Job Role Insights

  • Date posted

    2026-06-20

  • Closing date

    2026-07-03

  • Hiring location

    Dar es Salaam

  • Career level

    Middle

  • Qualification

    Bachelor Degree

  • Experience

    3 - 5 Years

  • Quantity

    1 person

  • Gender

    both

  • Job ID

    135988

Job Description

The role holder will be responsible for reconciliation of clients’ accounts and ensure queries from intermediaries are promptly responded.

Key Responsibilities

  • Cash flow management – Daily monitoring of customer accounts and ensure adherence to cash before cover policy, handle the collection of premiums and find the resolution of account queries.
  • Customer retention and loyalty - Timely payment of commission
  • Verification of premium payment before processing claim- No claim file not confirmed within 24 hours.
  • Allocating daily receipts to all customer accounts
  • Providing accounts information to internal departments
  • Intermediaries reconciliation- No unreconciled balances more than 30 days Send monthly reconcile statement to intermediaries,
  • Liaise with underwriters daily on funds received with no debit for timely postings.
  • Support all strategic initiatives that are in place which focus on premium collection and credit control issues for head office as well as for all the branches
  • Ensure all customers and direct clients /Agency queries are responded immediately. Ensure all commission reports are reconciled and paid by 1st week of every month. Ensure all outstanding statement are sent by 10th of every month
  • Regional cooperation, expansion & other assignments:- Ensure all regional queries on credit control issues are responded immediately and all reports required from receivables are prepared on time
  • Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
  • Performing other duties as assigned by the supervisor

Key Performance Measures

  • Debtors ratio
  • TAT for commission payment
  • TAT for allocation of receipts

Working Relationships

Internal Relationships

  • Responsible to Accountant – Credit Control
  • Required to liaise and work closely with claims, underwriting & sales departments

External Relationships

  • Brokers, Agents, Banks and direct customers
  • TIRA

Knowledge, Experience And Qualifications Required

  • Bachelor degree (Accounting and Business related options preferred)
  • Knowledge of insurance regulatory requirements
  • Knowledge of Britam products

Primary Location

Tanzania, United Republic of-Dar es Salaam-Dar es Salaam

Job Type

Contractual

Shift

Day Job

Contract Type

Full-time

Job Posting

20-06-2026

Unposting Date

Ongoing

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