Order To Cash Manager at Kilombero Sugar

Location: Morogoro, Tanzania

Job Function: Finance

Level: Middle Manager

Employment Type: Permanent

Experience Level: Middle Manager

Workplace Type: Onsite

Job Purpose

The successful candidate will be responsible for all finance activities within the Order to Cash process, including managing the customer credit portfolio, accounts receivable invoicing and collection, cash application activities, managing month-end accounts receivable procedures, preparing accounts receivables and collections budgets and forecasts, and promoting increased profitability through the management of customer credit risk profiles in accordance with Credit Policy and Procedures.

Specific Duties and Responsibilities

• Manage the finance activities within the Order to Cash process, including coordination and interaction with the Commercial and Sales teams.
• Partner with Sales, Commercial, and Supply Chain teams to ensure optimal customer credit decisions while supporting profitable sales growth.
• Prepare plans, set objectives, and control costs for the Credit Control function and department.
• Oversee the implementation of the Group Order-to-Cash policies, processes, and procedures within the relevant and appropriate IT systems.
• Manage the Accounts Receivable (AR) team to ensure process efficiency, including coaching and developing the Order To Cash (OTC) team.
• Manage the country customer credit portfolio, including reviewing credit limits, credit ratings, and credit security required for approved credit customers.
• Oversee customer claims, disputes, and deductions to ensure timely resolution and recovery of outstanding balances.
• Drive working capital improvements through effective management of debtor days, collections, overdue debt, and dispute resolution.
• Implement and maintain a strong system of governance and control.
• Review and analyse monthly Accounts Receivable ageing reports and collection reports.
• Calculate relevant KPIs to assess the adequacy of customer debt collections.
• Implement remedial or corrective cash collection and escalation actions where required, including interest charges, stop supply, or legal action.
• Perform month-end Accounts Receivable procedures, including reviewing the Accounts Receivable sub-ledger to General Ledger reconciliation and completing required Accounts Receivable reporting.
• Prepare accounts receivables and collections budgets and forecasts.
• Identify and communicate opportunities for process improvement to the Group Process Owner for consideration.
• Assess the recoverability of relevant accounts receivable balances in accordance with Group policy to determine appropriate impairment provisions and irrecoverable debt to be written off and disclosed in the Annual Financial Statements.
• Design and implement reporting and scorecards to manage KPIs.
• Create and maintain the Customer Masterfile in SAP.
• Manage team performance through KPIs and development plans.
• Build succession capability within the receivables function.
• Conduct performance reviews and talent development discussions.

Required Skills

• Analytical skills.
• Leadership skills.
• Computer skills.

Qualifications and Experience

• Bachelor's degree in Accounting, Business Administration, or equivalent.
• 3–5 years' experience in Accountancy, with at least one (1) year in a supervisory role.
• CPA(T) or ACCA certification will be an added advantage.
• Experience using SAP or equivalent ERP systems will be an added advantage.

Application

All interested candidates who meet the above requirements should apply for the position on or before 28th July 2026.

Equal Opportunity

Kilombero Sugar Company Limited is an equal opportunity employer. Women and people with disabilities are highly encouraged to apply.