Logistics Operations Administrator at CEVA Logistics Tanzania

OPERATIONS ADMINISTRATOR - BILLING

YOUR ROLE

CEVA Logistics is expanding its footprint in East Africa and is seeking a diligent and organized CFS Administrator to support Container Freight Station operations in Tanzania. The role is responsible for accurate operational documentation, timely system updates, records management and coordination with internal teams and relevant authorities to ensure accurate and seamless billing. The successful candidate will be detail-oriented, responsive and comfortable working in a fast-paced operational environment.

WHAT ARE YOU GOING TO DO?

• Capture and process billing information for all services provided at the CFS in an accurate and timely manner.
• Verify operational records, including truck movements, equipment usage, labour deployment, and storage activities, to support invoice preparation.
• Prepare, issue, and maintain invoices, billing records, and supporting documentation for both billable and approved non-billable services.
• Reconcile billing data and escalate any discrepancies, omissions, or missing charges for resolution.
• Liaise with Operations, Warehouse, Transport, and Customer Service teams to obtain and validate billing information.
• Respond to customer billing enquiries and assist in resolving invoice-related issues.
• Maintain accurate billing files, reports, and records in accordance with company procedures.
• Support revenue assurance initiatives by ensuring all eligible services are billed correctly.
• Ensure compliance with company billing policies, customer agreements, and applicable procedures.
• Assist in the preparation of periodic billing reports and revenue tracking information.

WHAT ARE WE LOOKING FOR?

Education and Experience

• Diploma or bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Customs and Freight Forwarding, or a related field.
• Relevant customs, clearing and forwarding, logistics or CFS training or certification is an advantage.
• At least 2 years of relevant experience in CFS operations handling billing.
• Experience using WMS, ERP, Microsoft Office and operational tracking and billing tools.

Skills

• Billing & invoice processing
• Attention to detail and accuracy
• Numerical and analytical ability
• Knowledge of CFS/logistics operations
• Microsoft Excel and reporting skills

Attributes

• High level of integrity, accountability and confidentiality.
• Thorough, accurate and methodical approach to work.
• Proactive follow-up and strong sense of urgency.
• Ability to work independently and collaboratively across functions.
• Adaptability and resilience in a fast-paced operational environment.
• Customer-service focus and professional stakeholder management.
• Continuous improvement mindset and willingness to learn.