System Administrator at Mwananchi Communications Limited

Industry : Print /Digital Media Job Function : IT / Telecoms Job Experience Level : Mid Level Minimum Years of Experience : 3-5 Minimum Academic Qualification : Bachelor

Job Summary The System Administrator will be responsible for the day-to-day management, support and maintenance of the company’s IT infrastructure. This role involves ensuring that servers, systems and related infrastructure run efficiently and securely to support business objectives. The ideal candidate will have a strong understanding of system architecture, network administration, cybersecurity best practices, and cloud technologies

Full Job Description

System Installation and Configuration:

• Install, configure, and maintain servers (physical and virtual), storage systems and network devices.
• Manage the installation and configuration of software, applications, and security updates.
• Manage user accounts, permissions, and access controls via Active Directory or other identity management tools.

System Maintenance and Monitoring:

• Monitor system performance, uptime, and resource utilization, ensuring optimal functionality.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Apply operating system updates, patches, and configuration changes regularly.

Backup and Recovery:

• Implement and maintain backup, recovery, and disaster recovery plans for critical systems and data.
• Ensure regular backups are conducted and periodically test data recovery processes.

Network and Security Management:

• Administer network infrastructure including firewalls, routers, switches, and wireless systems.
• Ensure security best practices are followed across all systems and infrastructure, including regular security audits and vulnerability assessments.
• Monitor for potential security threats and implement countermeasures such as firewalls, antivirus software, and intrusion detection systems (IDS).

User Support and Training:

• Provide technical support to end-users, troubleshoot issues, and ensure efficient problem resolution.
• Provide training and documentation to staff on the use of systems and tools.

Systems Optimization:

• Analyze system logs and identify potential issues with computer systems.
• Recommend and implement system improvements to increase efficiency and reliability.
• Research and deploy new technologies and tools to improve system performance.

Documentation and Reporting:

• Create and maintain detailed documentation of system configurations, changes, and standard operating procedures.
• Generate reports on system performance, issues, and resolutions for management review.

Collaboration:

• Work closely with the IT team to ensure all systems integrate smoothly.
• Coordinate with vendors for system-related upgrades, repairs, and software licensing.