Transportation Manager

We are a fast-growing startup offering luxury transportation services to a prestigious clientele. Our mission is to redefine premium travel experiences with exceptional service, professionalism, and reliability. We take immense pride in our work and aim to become both the provider and employer of choice in Tanzania’s premium transportation space.

We are seeking an experienced, proactive, and strategic Transportation Manager to lead our fleet operations. This individual will play a pivotal role in shaping our service delivery and operational excellence while acting as a key driver of our success. The ideal candidate will possess leadership capabilities, exceptional organizational skills, and the ability to think like a business owner.

Key Responsibilities

• Oversee end-to-end daily fleet operations, ensuring optimal vehicle condition and availability.
• Lead, motivate, and manage a team of professional drivers – act as a mentor, trainer, and performance manager.
• Be responsible for the full driver lifecycle – hiring, onboarding, scheduling, performance management, and terminations.
• Ensure compliance with all company policies, HR protocols, and Tanzanian labor regulations.
• Monitor fleet performance, conduct daily inspections, and coordinate preventive maintenance and repairs.
• Implement and manage safety and cleanliness standards across the entire vehicle fleet.
• Coordinate and manage driver schedules to ensure adequate coverage during peak and non-peak hours.
• Establish and maintain operational KPIs to measure efficiency, service quality, and customer satisfaction.
• Proactively identify and solve operational bottlenecks with innovative, outside-the-box solutions.
• Collaborate with senior leadership to align transportation operations with overall business goals.
• Manage vendor and supplier relationships related to fleet servicing, maintenance, and parts.
• Oversee budget for fleet operations including maintenance costs, staffing, and repair expenses.
• Contribute to strategic planning for business growth, technology adoption, and service expansion.

Qualifications and Experience

• - Minimum of 5 years’ experience in transportation/fleet management, preferably in a luxury or high-touch customer service environment.
• - Proven leadership and team management experience – must be able to inspire and manage a diverse team.
• - Strong working knowledge of fleet maintenance protocols and regulatory compliance.
• - Excellent communication, organizational, and problem-solving skills.
• - Ability to work independently and handle multiple priorities under pressure.
• - Experience managing HR processes and policies related to driver and vehicle operations.
• - Fluent in both English and Swahili.
• - Willingness to work flexible hours and be on-call as needed.
• - Tech-savvy and open to using fleet management tools or apps.

Compensation and Benefits

This is a senior-level role with high impact and high visibility. Compensation will be highly competitive and commensurate with experience, knowledge, and demonstrated results. Performance-based bonuses are available based on the achievement of operational targets and overall company success.

We are committed to creating an environment that recognizes and rewards excellence and are proud to offer this as an opportunity for a driven professional ready to grow with our organization.