E – Commerce Officer at Precision Air Tanzania

To enhance use of Precision Airs electronic systems to sell the company's products, services and ensure the achievement of PAA Royal Frequent Flyer Program Objectives.

KEY ACCOUNTABILITIES / RESPONSIBILITIES

• Development, delivery and coordinating implementation of Precision Air's e- commerce products and services including
• On line check-in.
• Click &Fly.
• Mobile payments and other payment platforms.
• Internet Booking engine.
• E-commerce business analysis to measure success in implementation and business requirements.
• Coordinate training of stakeholders and ensure contact center, Frontline sales and marketing are well versed with PW e-commerce products.
• Monitor company's website maintenance, Content updates and troubleshooting.
• Product testing and process mapping to ensure a smooth introduction of the airlines e- commerce products
• Ensure IBE becomes a major sales/revenue generator and meet revenue targets.
• Identify new e-business products to enhance company strategy.
• Work with the social media team to enhance company's online visibility and IBE performance.
• Lead in digital transformation in ticketing and come up with new distribution channels.
• Develop online ancillary revenue sources and meet ancillary revenue targets.
• Work with social media team to strategies and implement digital marketing campaigns.
• Produce analytical reports on website and Internet Booking Engine performance.
• Support marketing activities and events.
• Attend to customer queries and provide after sales support.
• Any other duties as may be assigned by your supervisor

Qualification Required:

• University Graduate in business, marketing, e-commerce, or related field.
• Excellent computer skills.
• Excellent knowledge on Google analytics.
• Strong analytical skills.
• Proficient in customer service.
• Business acumen.
• Knowledge of airline and airport process is an added advantage.

Experience :

• At least 2 years' experience in E-Commerce or digital advertising.