
Assistant Lodge Manager at Planet Lodges
Job Role Insights
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Date posted
2025-02-12
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Closing date
2025-02-28
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Hiring location
Arusha
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Career level
Middle
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Qualification
Associate Degree Bachelor Degree Degree Diploma
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Experience
3 - 5 Years
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Quantity
1 person
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Gender
both
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Job ID
50607
Job Description
Planet Lodges is hiring new talent for multiple openings at our brand-new SPA and existing properties. We are seeking passionate, experienced professionals to join our team. Get ready for an exciting career with a company that values customer satisfaction and employee growth.
Job Summary:
As an Assistant Manager, you will assist the Lodge Manager in daily operations, with a focus on maintaining our high standards of cleanliness and guest satisfaction. This role aims to combine strong management skills with operational effectiveness.
Key Responsibilities:
- Operational Oversight: Manage the day-to-day operations of the lodge.
- Team Management: Follow up with the supervisors to ensure daily tasks are assigned and completed.
- Communication and Coordination: Conduct daily HOD meetings to brief on activities and assign tasks.
- Administrative Tasks: Monitor emails daily, informing relevant departments of changes in Res Request.
- Stock and Procurement Oversight: Check and analyze weekly purchase orders, ensuring correct ordering levels.
- Staff Management and Record Keeping: Monitor the attendance register and ensure that you assign off days to staff.
- Communication with Management: Report any significant changes or issues to the Management.
- Guest Services and Operations: Develop quality relationships with guests throughout their stay.
- Reports: Prepare and send daily report to directors on time and accurate.
Qualifications:
- 3-5 years in hospitality management, including direct experience in housekeeping.
- Strong leadership and personnel management skills.
- Ability to multitask and manage operational challenges.
- Excellent communication and organizational abilities.
- Knowledge of ResRequest System a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with leading and growing brands in the Tanzanian tourism industry.
- Collaborative and supportive work environment.
- Potential for professional growth and development with access to world class training and workshops.
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