18 Job Opportunities at Maendeleo Bank Tanzania

Positions

• Teller
• Customer Service
• Back Office
• Agency Banking
• Direct Sales Agents
• Relationship Officers – SME (5 Posts)
• Relationship Officer – Micro (1 Post)

Jobs Location - Arusha

Teller, Customer Service, Back Office, Agency Banking, Direct Sales Agents - Job summary

Bank Officers are responsible for delivering high-quality customer service while performing various operational duties: handling day-to-day banking transactions, responding to customer inquiries, promoting banking products, and ensuring compliance with internal policies and regulatory requirements. This role requires excellent verbal communication skills and a commitment to customer satisfaction and operational excellence.

Skills and experience

• Bachelor’s degree from a recognized university
• Experience in similar roles from banking or financial institutions is an added advantage

Relationship Officers SME/Micro - Job summary

Relationship Officers – SME and Micro are responsible for managing and growing the portfolio of Small and Medium Enterprises (SME) and Micro customers, offering financial solutions and maintaining strong customer relationships. This role involves identifying new business opportunities, carrying out market analysis, managing credit risk, and ensuring timely follow-up and service delivery. The officers work closely with clients to understand their financial needs and align products accordingly. Knowledge of SME lending, risk assessment, and market trends is essential to drive portfolio growth and minimize credit risk.

Skills and experience

• Bachelor’s degree in business management, banking and finance, or related field from a recognized university
• Two (2) years’ experience in similar roles from banking or financial institutions is preferred

Remuneration

All positions carry a competitive salary and packages commensurate with qualifications and experience to successful candidates.

• Maendeleo Bank plc promotes inclusion and encourages applications from women and people with disabilities.
• Please note that the Maendeleo Bank does not require any applicant to pay any amount for the recruitment process. Any requests for payment should be treated as fraudulent and do not reflect the bank’s best practices.

How to Apply

Send your CV to: Managing Director Email: [email protected] Apply before: 3rd October 2025