Branch Managers 2 Post at DCB Bank Tanzania

DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania, offering banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), and large corporate clients. The bank has a wide network including over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving over 3 million customers across the country.

The bank is seeking to fill two (2) positions for Branch Managers. The successful candidates will be responsible for managing the overall branch budget and working within approval limits.

Responsibilities

• Developing the workplace banking sales plan and process, and being fully accountable for its execution, aligned with the delivery of Retail or personal banking balance sheet and income statement growth.
• Growing a quality asset portfolio and liability through the retention of existing customers and the growth of a new customer base.
• Leading, developing, and managing the branch to ensure the achievement of business objectives, with responsibility for revenue generation through increased non-funded income and non-interest income and collection of interest.
• Developing the branch plan, including leads/sales prospect management and overall customer experience, and positioning DCB Bank as a provider of quality customer solutions.
• Liaising with the Chief Commercial and Chief Operation Officer to optimize cost through effective resource management within the branch with maximum productivity and fostering a customer-centric ethos.
• Building and sustaining positive business relationships with clients (including HNW and PEP) across all hierarchical levels, and other key stakeholders.
• Managing the implementation of all processes and procedures as stipulated in all branch operation manuals.
• Building awareness for the team, keeping updated, and ensuring compliance with all pertinent regulations from BoT, CMSA, TRA, DSE, and ELRA.
• Effectively managing the performance of the branch team in line with the bank's strategy and policies.

Qualifications and Experience

• A Bachelor's degree in a business-related field, OR a Bachelor's degree in any field with a Master's degree in business administration.
• Five years' experience in banking business or operations.
• Adequate knowledge of banking and back-office branch operations.
• Excellent communication and interpersonal skills.
• Proven experience in driving performance.
• Strong market selling ability and credit analysis skills.
• A positive track record in building and maintaining business relationships and networks.

Application Details

• Applications must include a detailed CV, photocopies of academic certificates, and names of three referees with their contacts.
• Quote the reference number DCB-RB-BM-11/2025 on the subject of the email.
• Applications MUST be submitted through the email address [email protected].
• The deadline for submission is 24 November 2025.
• Hard copy applications will not be accepted.