Branch Operations Manager at I&M Bank Tanzania

We are looking for a customer-focused Bank Officer to deliver exceptional branch service, support daily banking operations, and build strong customer relationships while ensuring compliance with bank policies and procedures.

KEY RESPONSIBILITIES

1. Oversee daily branch operations and service delivery.
2. Ensure effective cash, transaction, and branch inventory management.
3. Drive customer engagement, digital adoption, and cross-selling initiatives.
4. Maintain strong risk, compliance, and audit standards.
5. Lead branch administration, security, and team performance.

REQUIREMENTS

1. Bachelor's degree in Business, Finance, Economics, Marketing, or a related field.
2. Minimum 5 years' experience in banking operations at a senior level.
3. Strong knowledge of banking operations, risk management, and customer service.
4. Proven leadership, communication, and relationship management skills.

HOW TO APPLY

Interested candidates should send their CV via email:

Email: [email protected]

Application Deadline: 30 November 2026.

Apply Now and join i&M Bank.

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