Business Development Manager SME Lake Zone at Exim Bank Tanzania

Business Development Manager SME - Lake Zone

• Location: Mwanza
• Experience: 3 - 5 years
• Posted Date: 06-Jan-2026
• Key Words: Retail Banking

Job Description SME Banking is part of the Retail Banking division and provides services to businesses with a sales turnover up to TZS 5 billion. As one of the highest growth areas of the Bank, SME is fundamental to the Bank’s strategy of growing sustainable income. Supporting businesses and lending to SME customers is key in articulating commitment towards Tanzania’s economic growth. The aim is to become the thought leaders in Business Banking Bank. This will be achieved by putting customers at the heart of everything we do and by leveraging our strength as a digital focused Bank.

Roles and Responsibilities

• Identifying client needs, developing strategies, and solutions to meet those needs.
• Making sales to NTB customers, promoting liability and asset products to achieve designated sales targets.
• Conducting regular client visits for relationship building, retention, and growth of wallet share.
• Managing Transaction Banking Products and Services.
• Undertaking regular portfolio reviews to understand portfolio growth.
• Leveraging internal stakeholders, business partners, and products where appropriate.
• Delivering the appropriate client experience and the right opportunities to grow that relationship further.
• Providing a total business support service for SME clients to ensure their expectations are met and exceeded.
• Ensuring compliance with policies and procedures on an ongoing basis including AML procedures, reputation risk, and miss-selling activities.
• Balancing between risk and reward of assets by effectively onboarding customers who meet the bank’s asset quality and policy requirements.
• Portfolio monitoring to ensure growing a profitable portfolio by managing NPL to acceptable levels (5%).

Competencies

• A good understanding of the market dynamics and customer attributes.
• Being well organized and delivering on promises made to clients.
• A good grasp of the financials, credit assessing, and analyzing the best solutions for SME clients.
• Strong client and relationship management skills as well as outstanding interpersonal skills.
• Ability to cover primary regions and sectoral focus as per the Exim bank retail banking strategy.

Qualification and Skills

• Business, economics, or accounting related degree.
• MBA will be an added advantage.
• Background in a SME or Commercial banking environment of which minimum 2 years should be of managing SME or Commercial client relationships.
• Sound understanding of corporate treasury products, trade finance products, personal banking products, and international banking products.
• Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
• A good understanding of the general, economic, political, and business environment of the country.
• Strong awareness of internal networks and systems and good personal communication skills.
• Excellent communication (written and verbal) and negotiation skills.