Credit Operations Officer Wholesale and SMEs at NMB Bank Tanzania

Responsible for ensuring accuracy and timely disbursement of both wholesale and SME loans (Secured) and related credit operations to minimize risks while maintaining quality of the loan book; Ensure all booked loans are in line with credit policies and procedures.

Main Responsibilities:

• Support the management in ensuring that all the agreed SLAs with business are met and ensure continued customer satisfaction while reducing risks and maintaining book quality.
• Maintain portfolio quality on agreed thresholds by ensuring loans are disbursed in accordance with agreed SLAs and accuracy.
• Ensure that the daily logs of disbursement are done as per SLA.
• Receive allocated logs of pending applications and ensure disbursement is done in accordance with the credit policy and procedure per product.
• Advice the management on gaps and arrears that need improvement to attain efficiency and accuracy in his/her daily work.
• Review the allocated drawdowns and ensure completion before disbursement.
• Create, extend and amend all overdraft limits as per credit approval and customer requests.
• On a daily basis ensure disbursement of all loans submitted from business is being done within agreed SLA.
• Verify and ensure customer data are correctly captured in the core banking system and loan management system before disbursement.
• Time to time analysis of the existing disbursement checklist and advice management on gaps or improvement.
• Timely amendment of accounts wrongly booked and approved for amendment from credit administration, business banking and consumer banking.
• Timely reporting of suspicious transactions, application, risk events and incidences as per the procedure.
• Validate and create limits for the credit card after approval.

Knowledge and Skills:

• Operational understanding of the loan circle, NMB lending policies and loan products,
• Technical Core banking system and Computer literacy (Excel application is crucial), Data analysis
• Behavioral Time Management, Teamwork, attention to details, taking initiatives.

Qualifications and Experience:

• Bachelor's degree in Banking, Finance, Commerce, Accounting, Economics, or related fields. Banking operations certification is an added advantage
• Banking experience of more than 4 years in Credit Operations preferably in Wholesale operations.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.