Director of Technology & Operations at Coop Bank Tanzania

Drive the Bank's technology modernisation, operational resilience, digital innovation and service excellence, while ensuring secure and reliable banking platforms, efficient operations and alignment with regulatory and cybersecurity requirements.

KEY RESPONSIBILITIES

The successful candidate will:

• Develop and execute the Bank's Technology and Operations strategy.
• Provide strategic oversight of core banking systems, enterprise applications and IT infrastructure.
• Lead cybersecurity, technology controls, data governance and operational resilience.
• Oversee payments and banking operations, ensuring reliability, efficiency and service excellence.
• Drive digital transformation, automation and technology innovation.
• Oversee business continuity, disaster recovery, technology projects and vendor management.
• Ensure regulatory compliance, effective technology governance and continuous service improvement.

QUALIFICATIONS AND EXPERIENCE

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, Banking or a related discipline.
• A relevant Master's Degree or MBA is an added advantage.
• Minimum 5 years' progressive professional experience, including at least 3 years in senior management or executive leadership, preferably within a regulated financial institution.
• Demonstrated experience in core banking systems, technology leadership, payments operations and digital transformation.
• Experience leading large-scale technology transformation and core banking upgrades is highly desirable.

KEY COMPETENCIES

• Core banking.
• Cybersecurity.
• IT governance.
• Payments operations.
• Disaster recovery.
• Data governance.
• Digital innovation.
• Project and vendor management.
• Strategic thinking.
• Change leadership.

HOW TO APPLY

Interested and suitably qualified candidates should submit their application pack in PDF format, comprising the following documents:

(a) Application Letter

• An application letter not exceeding 3 pages, showing how you meet the position requirements.

(b) Academic Documents

• Copies of university degrees and transcripts.
• Applicants with degrees from foreign universities must attach a TCU letter of recognition of their degree.

(c) Identification

• A copy of an identification card, such as a driving licence or NIDA card.

(d) Contact Information

• Contact address.
• Telephone number(s).
• Email address(es).

(e) Professional Referees

• Names and full addresses/contact details of three (3) professional-related referees.

APPLICATION SUBMISSION

Applications should be addressed to:

The Managing Director
Coop Bank Tanzania

Applications must be submitted only through Ernst & Young's email address:

Email: [email protected]

The email address is also provided as: info(dot)Tanzania(at)tz(dot)ey(dot)com.

APPLICATION DEADLINE: 20TH NOVEMBER 2026 AT 17:00 HOURS

IMPORTANT NOTES

• Only shortlisted candidates will be contacted.
• Coop Bank is an equal opportunity employer and promotes gender equality.