Head Digital & Transaction Banking at UBA Bank Tanzania

Reporting Line: ED, Business Development

JOB DESCRIPTION

The Head Digital & Transaction Banking will be responsible for driving the Bank’s digital and transaction banking business through business growth, product penetration, customer acquisition, strategic partnerships, transaction banking solutions, product management and performance improvement.

ROLES & RESPONSIBILITIES

1. Business Growth & Strategy

• Develop and drive Digital Banking Sales strategy, Digital products penetration, usage and mandate acquisition.
• Drive product promotions, activation and training for collections and payment products in order to generate awareness, interest and usage of the Bank’s products and services.
• Drive acquisition of major corporate and public sector collection mandates.
• Establish and manage profitable relationships with:
  • Third-party aggregators
  • Mobile Money Agents
  • Super agents for Agency Banking
  • Sole agents for Agency Banking
  • Payment platform companies
  • Collection platform companies
• Articulate winning strategies to create market space for all products in:
  • Consumer segment
  • Commercial segment
  • Corporate segment
• Identify market opportunities, potential hubs and customer needs in order to proactively provide value-adding products and services that meet anticipated customer needs.
• Drive sales and product/channel penetration of retail e-Products at branch level in collaboration with Branch Managers (BMs), covering:
  • Mass Market
  • Mass Affluent
  • SME
• Drive sales of corporate solutions in collaboration with Relationship Managers (RMs), covering:
  • Institutions
  • Local Corporates
  • Public Sector
• Drive acquisition and deployment of:
  • Point of Sale (PoS)
  • Web collection
  • Corporate solutions
• Supervise the Transaction Banking Team.

2. Product Management

• Ensure achievement of the profitability target for Digital products.
• Ensure achievement of the Bank’s budget for Digital products in volume and mandate.
• Disseminate product performance reports and offer performance improvement insights and strategies for poorly performing segments.
• Engage segments with the view to:
  • Driving product budgets
  • Implementing strategies
  • Tracking campaign compliance
  • Tracking campaign results
  • Improving overall performance
• Provide necessary strategic direction and guidance to product marketing units to ensure successful launching of new initiatives and sustenance of existing ones.
• Advise the country Segment Heads on new business opportunities and develop strategies for financial benefit realization.

KEY PERFORMANCE INDICATORS (KPIs)

• Achieve the approved Transaction Banking PBT target.
• Number of new accounts.
• Transaction volume.
• Product sales.
• Revenue.
• Percentage of e-Products penetration ratio for Personal Banking Customers.
• Revenue from Corporate Solution Deployment, including:
  • Payments
    • UPay
    • Pay Manager
  • Collections
    • Bank Collect Solutions
• Number of active POS deployed.
• Number of Web Collection mandates signed in the coverage area.

How to Apply

• Applications must be channeled through [email protected]
• Subject title must be Application for (name of the role).
• Please attach your Cover letter, CV & all Academic Certificates.

Only shortlisted candidates will be contacted.