Manager Credit Recovery at Exim Bank Tanzania

Company: Exim Bank Tanzania
Department: Special Assets Management
Reports To: Senior Manager - Special Asset Management
Responsible For: Recovery of Defaulted Credit Loans
Location: Dar es Salaam
Working Hours: 8:00 AM - 5:00 PM, Monday to Friday. Additional hours as required by the workload.
Number of Positions: 1

Purpose of the Job

The Manager - Credit Recovery is responsible for monitoring accounts showing signs of concern, preventing deterioration into non-performing status, and implementing effective recovery strategies for non-performing and written-off accounts.

Responsibilities

• Identify accounts exceeding sanctioned limits, expired facilities, or with incomplete compliance requirements.
• Drive achievement of recovery targets for non-performing loans (NPL) and written-off accounts.
• Engage customers through calls, meetings, and correspondence to agree on repayment plans.
• Recommend settlements, rescheduling, or compromise solutions where appropriate.
• Prepare management reports, Board papers, and regulatory submissions.
• Ensure compliance with internal policies and regulatory requirements.
• Propose and support accounts for write-offs as per regulatory or other applicable requirements.
• Propose and document accounts to be abandoned from the Special Asset Management (SAM) portfolio following exhaustive recovery or settlement processes.
• Coordinate internal and external audits and address audit findings.
• Identify accounts requiring legal action and liaise with legal teams.
• Represent the bank in court proceedings as required.
• Represent the bank in bank and court auctions.
• Manage External Debt Collectors (EDCs).

Decision-Making Authority

• Negotiate repayment plans with delinquent customers.
• Issue reminder letters and legal demand notices.
• Engage third-party recovery agents.
• Conduct customer visits to assess business performance.

Skills and Qualifications

• Bachelor's degree in Banking, Finance, or a related field.
• Minimum of five (5) years' experience in a credit risk or recovery environment.
• Strong knowledge of legal and regulatory frameworks in banking.
• Strong analytical and problem-solving skills.
• Strong communication and negotiation skills.

How to Apply

Send your CV and cover letter to: Email: [email protected]

Application Deadline: 24 July 2026

Note

Only shortlisted candidates will be contacted.

Exim Bank (T) Ltd is an equal opportunity employer dedicated to fostering a diverse workplace and attaining a gender-balanced team. Women and individuals with disabilities are highly encouraged to apply.