Manager, Entrenchment at Standard Bank Tanzania

To define, implement, drive and continuously improve the end-to-end pro-active client lifecycle management (i.e. Entrenchment) activities for Personal Banking clients in alignment with Group and Country Client Coverage objectives (e.g., performance measures including financial drivers, transactability and product holding).  To lead a team of entrenchment bankers to achieve the goals and set key performance measures aligned with strategic intent. 

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: Post Graduate Diploma
Field of Study: Project Management

Experience Required
Personal Banking
Personal and Private Banking
More than 10 years
Experience in developing entrenchment, retention and optimisation functions in retail banking or FMCG environment. Experience with implementing product or segment strategies and initiatives.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Expertise
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Interpreting Data
• Producing Output
• Providing Insights
• Pursuing Goals

Technical Competencies:

• Client Value Propositions
• Coaching and Mentoring
• Financial Management (Financial)
• Risk Management
• Strategy Definition