Manager: HR Operations, Governance & Analytics at Access Bank Tanzania

The Manager of HR Operations, Governance & Analytics will oversee the HR operational processes, ensure compliance with governance standards, and leverage analytics to drive informed decision-making within the Human Resources function. This role will be key in enhancing operational efficiency and supporting the strategic goals of the organization through effective HR management.

Key Responsibilities:

• Manage and optimize HR operational processes, ensuring efficiency and alignment with best practices
• Develop, implement, and monitor HR governance frameworks and policies to ensure compliance with organizational and regulatory requirements
• Utilize HR analytics tools and techniques to analyze workforce data, generating insights that support strategic HR initiatives
• Collaborate with HR leadership to develop strategies that drive employee engagement, performance, and retention
• Prepare and present analytical reports on key HR metrics to inform management decisions
• Lead the development and execution of initiatives that enhance HR operational effectiveness
• Support internal and external audits related to HR practices and compliance
• Provide training and guidance to HR personnel on governance and analytics best practices

Requirements

Academic Requirements:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field
• Professional certifications in HR or relevant fields (e.g., SHRM, CIPD) will be an advantage

Work Experience:

• 5+ years of experience in HR operations, governance, or analytics roles, preferably within the financial services industry
• Proven track record in managing complex HR processes and compliance standards
• Experience in utilizing HR analytics to drive decision-making and improve HR functions

Skills:

• Strong analytical and problem-solving skills, with proficiency in data analysis tools (e.g., Excel, HRIS)
• Excellent communication and interpersonal skills
• Ability to work collaboratively across various levels of the organization
• Knowledge of HR best practices, governance frameworks, and employment laws