Relationship Manager (Corporate Banking) at BOA Tanzania

Organization: Bank of Africa Tanzania (BOA)

Reports To: Head of Corporate Banking

Level: Manager

Job Purpose

Manage and grow a portfolio of corporate banking customers by building long-term relationships, identifying business opportunities, providing financial solutions, managing credit risk, and ensuring excellent customer service while supporting the Bank's business growth objectives.

Key Responsibilities

Business Development

• Manage and grow a profitable portfolio through proactive business development and relationship management.
• Build and maintain long-term relationships with corporate banking customers.
• Identify new business opportunities while expanding relationships with existing customers.
• Understand clients' financial needs and effectively communicate the Bank's value proposition.
• Develop in-depth knowledge of the Bank's products and services and recommend suitable financial solutions.
• Conduct regular reviews for both borrowing and non-borrowing customers.
• Achieve established sales and production targets.
• Monitor customer complaints and ensure high-quality service delivery.
• Participate in community events and networking activities to increase the Bank's visibility.
• Develop business development strategies for assigned industries and market segments.
• Identify key business risks and prepare sound credit recommendations.
• Prepare credit proposals and participate in the underwriting and credit approval process.
• Structure, negotiate, document, and manage credit facilities.
• Ensure all loan documentation complies with Bank policies and resolve any documentation exceptions.

Relationship Management

• Take ownership of assigned client relationships.
• Develop and implement relationship management plans for each customer.
• Use a consultative approach to understand clients' business objectives and financial needs.
• Recommend and implement appropriate banking solutions.
• Conduct ongoing reviews to ensure customer needs continue to be met.
• Collaborate with client service teams, product teams, and senior management to deliver an excellent customer experience.
• Anticipate customer needs and identify key decision-makers.
• Maintain knowledge of banking policies and procedures affecting corporate relationships.

Portfolio Management

• Manage the overall performance, compliance, and risk of the assigned portfolio.
• Monitor customer exposures to ensure they remain within approved limits.
• Ensure portfolio performance aligns with approved credit structures.
• Complete periodic credit reviews, renewals, amendments, and other credit actions accurately and on time.

Technical Knowledge

• Apply knowledge of banking policies, procedures, prudential guidelines, and regulatory requirements.
• Analyze and interpret financial and business information from multiple sources.
• Utilize Microsoft Office applications effectively.
• Manage high-value customer relationships with minimal supervision.
• Negotiate terms and conditions of approved credit facilities within delegated authority.

Qualifications and Experience

• Bachelor's Degree in Commerce, Finance, or a related field.
• An equivalent combination of education and relevant work experience may be considered.
• Minimum of 3–5 years' experience managing high-value corporate or commercial banking relationships.
• Experience developing, structuring, underwriting, and negotiating complex credit transactions.

Required Skills

• Strong business development and relationship management skills.
• Excellent analytical and financial analysis skills.
• Credit assessment and risk management skills.
• Strong negotiation and communication skills.
• Customer relationship management.
• Organizational and time management skills.
• Problem-solving and decision-making abilities.
• Computer proficiency, including Microsoft Office Suite.
• Ability to work independently and manage high-profile client relationships.
• Strong written and verbal communication skills.

How to Apply

Submit your application through:

Email: [email protected]

Application Deadline

• 05 July 2026