Relationship Manager Government & Corporate Banking at Coop Bank Tanzania

Manage Government and corporate portfolio that includes Manufacturing, Multinational Companies, and Diplomatic missions, Religious Institutions and all Private Companies within the Unit to ensure growth of deposits and income in line with the business strategy of the Bank.

Responsibilities

• Build long-term relationships with clients and act as point of contact for communication between the Bank and Customer.
• Identify and negotiate business opportunities from existing and potential Government /corporate customers in order to increase the deposit portfolio and income in line with annual business targets.
• Visit existing clients to ensure the retention of customer deposits in line with business needs, help to promote, maintain a positive bank image.
• Work quickly to address and resolve customer issues, Support branches in deposit mobilization activities and cross selling of Bank products that will increase share of business from the customer value chain.
• Advise customers on product selection through cross selling bank products and suggest products that meet their specific needs
• Monitor and review your own deposit portfolio and recommend appropriate interventions to your line Manager to ensure a proper mix of deposits in line with approved performance indicators and targets.
• Enhance customer Relationship Management through organising and participating in customer business forums.
• Provide leads from Contractors, Suppliers, Staff of Government and Non-Government Institutions to business units.
• Ensure Bank’s visibility to all big events attended by top Government officials.
• Perform quarterly analysis of Government business and market share with recommendations to the Head of Business and Bank Management.
• Grow the unit’s profitability by increasing product usage per customer.
• Ensure 80% of time dedicated to visits/calling potential and existing customers to solicit new business and retention.
• Provide professional financial advisory services to Government accounting officers and other stakeholders within the assigned Institution.
• Work closely with Branches to understand specific Government Financial needs in respective areas and recommend/share with Head of Business & Co-operative to develop solutions.
• Prepare and deliver formal Bank presentation and proposal to customers/events.
• Develop and implement own annual business plan in line with the overall business plan of the Bank to ensure business growth in line with the business unit and bank business strategy.
• Prepare periodic reports on business trend for own portfolio to ensure appropriate information is available to Head of Business & Co-operative Banking for further decision making.
• Attend any duty assigned by your Immediate supervisor

Requirements

• Bachelor’s degree in Business-related field, including Business Administration, Banking and Finance,
• Accountancy, financial management, and any other related field.
• A Master’s Degree and/or Certification by professional bodies is an added advantage.
• Candidate must have at least 3 years of working experience in the same field or other related business activities, not limited to Government and Corporate business.
• Bank product knowledge and ability to sell products based on customer KYC.
• General knowledge on the performance of various business sectors, operational environment, competitive structure, industry practices, and regulatory framework

Skills Required

• Organizing
• Leadership & Management Skills
• Basic Microsoft Office Application
• problem-solving skills
• Presentation skills and Teaching.
• Negotiation and Persuasion
• Communication Skills
• decision making