Relationship Manager SME Northern Zone at Exim Bank Tanzania

Relationship Manager SME - Northern Zone

• Location: Arusha
• Experience: 4 - 8 years
• Posted: 06-Jan-2026
• Key Words: Retail Banking

Job Description

• Effectively acquire SME and Micro-SME customers to grow deposits, lending assets, funded and non-funded income, and digital usage.
• Sell comprehensive banking solutions including Credit and Lending Solutions such as working capital, term loans, overdrafts, asset finance, and trade finance.
• Manage Deposit and Cash Management Solutions involving collections, payments, and liquidity management.
• Promote Digital Banking Tools including online banking, mobile banking, merchant solutions, Paybill, and agency banking.
• Oversee Insurance and Bancassurance Products.
• Build and actively manage a quality sales pipeline to ensure consistent monthly and quarterly business delivery.
• Identify SME ecosystems and Local Area Networks to unlock high-value opportunities.
• Manage and grow key SME relationships through regular engagement, visits, and structured call programs.
• Conduct needs analysis and provide advisory services to guide customers on financial solutions that support business growth.

Roles and Responsibilities

• The Relationship Manager – SME drives the growth and profitability of the SME segment by acquiring new customers, managing existing relationships, and delivering tailored financial solutions.
• The role is responsible for credit and lending sales, deposit mobilization, trade finance, cash management solutions, digital banking services, and insurance/bancassurance offerings.
• The RM ensures portfolio quality, compliance, and superior customer experience while representing the bank within SME ecosystems.