CIC Agent at AB InBev Tanzania

The key purpose to assure the availability of our brands in all Customers, complying with the main KPIs such as contractability, Effectiveness, negotiation effectiveness and DIGITAL ADOPTIONwith the ultimate goal to achieve the volume targets through an effective communication with the customers in order to increase BEES Buyersand a long lasting and sustainable commercial relationship.

Key Roles and Responsibilities:

• Comply with the management indicators: contractability rate, Effectiveness, call quality, Retention and Volume.
• Comply the performance indicators: sales volume target, availability/ SKU per Customer.
• Know the client base of the assigned zone and its purchase volume
• Be very compliant driven of the company's policies and business processes
• Outbound Calls

Key Attributes and Competencies:

• Computer literacy - Basic knowledge of Excel/Word
• Service oriented, Sales/Commercial oriented, Effective communication skills
• Strong problem-solving skills
• Investigative skills
• Honesty and integrity

Minimum Requirements:

• Degree level qualification or equivalent, preferably in Commerce
• 1 to 2 years of relevant commercial experience, including experience and analysis

Additional Information:

• Band: XI

AB InBev is an equal opportunity employer, and all appointments will be made in-line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted.

The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.