Commercial Officer at Zambia Cargo and Logistics

Zambia Cargo & Logistics (ZCL) is inviting applications from suitably qualified Tanzanians to be considered for employment to fill the vacant position of Commercial Officer (1 Post).

A) Responsibilities for the Role

• Assist in the development and execution of marketing campaigns across various channels, including digital, print, and social media.
• Coordinate with external agencies and vendors to ensure the timely delivery of marketing materials and campaigns.
• Monitor and report on the performance of marketing campaigns, making recommendations for improvement.
• Create and manage content for marketing materials, including brochures, newsletters, websites, and social media.
• Ensure that all content aligns with the company’s brand guidelines and messaging strategy.
• Conduct market research to identify customer needs, preferences, and trends.
• Analyze competitor activities and market conditions to inform marketing strategies.
• Gather and interpret data to support the development of marketing plans and campaigns.
• Manage the company’s social media profiles and online presence, including content scheduling and engagement.
• Assist in the execution of email marketing campaigns, including list management and performance.
• Optimize digital marketing efforts through SEO, SEM, and other digital marketing techniques.
• Assist in the planning and execution of corporate events, trade shows, and promotional activities.
• Coordinate with vendors, venues, and staff for successful event delivery.
• Manage event logistics, including registration, setup, and post-event follow-up.
• Support customer engagement initiatives, including customer surveys, feedback collection, and loyalty programs.
• Work with the sales team to develop and implement customer retention strategies.
• Respond to customer inquiries and feedback through various communication channels.
• Prepare reports on marketing activities, including campaign performance, market research findings, and customer feedback.
• Utilize marketing analytics tools to track and measure the effectiveness of marketing efforts.
• Provide insights and recommendations to the marketing manager based on data analysis.
• Assist with the preparation of marketing budgets and forecasts.
• Manage marketing-related documentation, including contracts, agreements, and purchase orders.
• Support the marketing manager with other administrative tasks as needed.

B) Minimum Acceptable Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Years of experience in marketing, preferably in the logistics or transportation industry.
• Experience with digital marketing, content creation, and campaign management is beneficial.
• Strong understanding of marketing principles, digital marketing, and social media management.
• Excellent written and verbal communication skills.
• Proficiency in marketing software, CRM systems, and Microsoft Office Suite.
• Creative thinking and problem-solving skills.

How to Apply

• Send the cover letter and your email subject must clearly mark “the position applied”.
• Attach your CV and copies of your certificates to [email protected].
• Deadline for application: 2nd December 2025.

Note: Only shortlisted candidates who meet the criteria shall be contacted.