Customer Service Officer Lubes & LPG at Total Energies

Contexte et environnement

• Time sensitive, Highly proactive: ensure daily updates
• Understanding client needs adhere to Company procedures
• Understanding customer contracts and terms,
• Understanding TotalEnergies attitude and be customer focus
  
  

Activités

LUBRICANTS

• Receive and process Customers orders on time
• Follow up delivery to customers at Warehouse depot
• Advising payment in customers account on time, ensure ZERO UNRECEIPTED.
• Complete billing of all consumption/supplies at our consignment stock centers.
• Follow up to ensure strategic customers in all regions are fully supplied and billed.
• Reconcile lubricants stock sheet in all consignment stock centers on monthly basis
• Follow up payments of Lubricants invoices and participate in reconciliation of customer accounts.
• Handling Debit/credit notes as they arise
• Control of pending customers’ orders in SAP on daily basis
• Participate in any marketing activity to improve the sales and profitability of the company
• Any other duties assigned by Head of Department
• Close relationship with Lubricant Engineers, Lubricant team at Lubes depot, Finance & Supply Team.
  
  

Profil du candidat

• University degree in Business Administration/Marketing/Engineering
• Minimum of two years work experience and preferably in petroleum industry
• Knowledge in MS Office package + SAP system
• Experience in marketing and selling skills.
  
  

Informations supplémentaires

Application deadline : 10.09.2026

TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.