Medium Value Merchant Officer at Yas Tanzania

Job Details

• Job Title: Medium Value Merchant Officer
• Company: Mixx by Yas (AXIAN Group)
• Location: Dar Es Salaam
• Application Deadline: March 27, 2026

Qualifications and Experience

• Bachelor's degree in business administration, Marketing, Finance, Economics, Commerce, or a related field. A master's degree or professional certifications (e.g. Sales Management) is an added advantage.
• 2-4 years' experience in merchant acquiring, key account management, sales, or customer relationship roles.

Core Responsibilities

• Identify high potential merchants in the LVM segment and design tailored plans to migrate them into the MVM bracket.
• Drive adoption of advanced products and value added services, including lending, insurance, inventory tools, settlements, and ecosystem payment flows.
• Maintain strong portfolio activity by ensuring at least 60 percent of MVMs transact monthly through proactive engagement.
• Conduct weekly portfolio health checks to detect declines early and intervene using diagnostics and merchant outreach.
• Lead reactivation strategies for dormant merchants using analytics, targeted incentives, and structured 90 day follow up.
• Execute rescue missions for declining merchants by addressing technical, pricing, competitive, or operational issues.
• Build strong merchant relationships through regular visits, advisory support, issue resolution, and tailored training.
• Serve as the primary point of contact for MVMs, ensuring fast support, product updates, and opportunity identification.
• Own revenue delivery for the MVM portfolio, driving growth in transaction volume, frequency, and average transaction value.
• Reduce cash out rates by promoting M2M and M2B flows and prepare merchants for future MDR monetization.
• Use analytics and reporting tools to monitor portfolio health, track migration, measure reactivation outcomes, and report performance.
• Gather market and competitive intelligence to identify opportunities and influence product, pricing, and campaign strategies.
• Collaborate with acquisition, HVM, product, tech, and marketing teams to enable smooth transitions, issue resolution, and coordinated growth efforts.
• Lead merchant training and onboarding for products and features while supporting special projects and maintaining strong brand representation.

Core Competencies

• Strong commercial acumen with a revenue-ownership mindset
• Excellent relationship management and negotiation skills
• Analytical thinking with ability to translate data into action
• Structured problem-solving and issue resolution capability
• Ability to operate in a target-driven, high-accountability environment

Not Needed / Standard Administrative Boilerplate

• Mixx is hiring
• At Mixx, we believe that diversity is a source of strength. When candidates have equal skills, we encourage female applicants and actively work to create a fair, inclusive and stimulating professional environment for everyone.
• Joining Mixx by Yas means becoming part of a fintech company belonging to the AXIAN Group, a pan-African player operating in five African countries. You will be working in a fast-growing fintech company driven by a culture of innovation, agility and impact. Our young, passionate and ambitious teams are shaping the financial services of tomorrow every day.
• If this description corresponds to you, grow with us by applying before