Hub Manager (Solar Energy) at Jaza Energy Tanzania

Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.

We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza here.

Position Overview

The Sales Officer is a strategic, front-line leader responsible for the growth, operational integrity, and financial health of a specific cohort of Hubs. You will blend an entrepreneurial mindset with disciplined execution to scale our mission and mentor the next generation of female leaders.

Responsibilities

• Strategic Growth & Acquisition: Drive customer acquisition through targeted door-to-door initiatives and local sales strategies to achieve a target of 150 active customers (L7) per Hub.
• Revenue Management: Maximize Monthly Recurring Revenue (MRR) and ARPU by managing customer retention, reducing churn, and transitioning users from pay-per-swap to membership models.
• Operational Excellence: Enforce "Brilliant Basics" across all Hub standards, ensuring 100% compliance with inventory protocols and lost/missing pack metrics.
• Talent Development: Lead the full lifecycle of "Jaza Star" management from recruitment and interviewing to intensive coaching in sales, customer service, and technical inventory management.
• Analytical Reporting: Own Hub profitability metrics, attend Hypercare meetings with clear action plans, and flag operational dilemmas to the Regional Coordinator.
  

Qualifications

Requirements

• Education: Bachelor’s degree in Sales,Renewable Energy, Business Administration, Marketing, or a related discipline.
• Experience: Minimum of 3-6 years in sales-driven roles, customer relations, or entrepreneurship, with a proven track record of managing teams.
• Leadership: Demonstrated ability to train and coach diverse teams, fostering a culture of high performance and behavioral compliance.
• Skills: Data-driven decision-making, able to grasp new concepts quickly, proficient in using online tools and digital platforms for communication, reporting, and task management, excellent interpersonal communication, and a proactive approach to problem-solving.
• Mission Alignment: A genuine passion for increasing energy access and economic employment for women across Tanzania.
• Mobility: Willingness to relocate as required by the role.
  

Must have skills

• Tech-savvy
• Team management
• Stakeholders Management
• Community Development
• Training and Development
• Rural Recruitment
• profit and loss report
• Interpersonal skills
• Customer retention skills
• Analytical Skills
• Clear Communication skills
  

Good to have skills

• (3 to 5 Years) Experience in Solar Energy sector
• Have understanding in Rental Model
• Proven experience in Coaching and Training a team
• Good track record in customer retention