Logistics Coordinator at Twiga Cement

Location: Tanzania

Application Deadline: 24 June 2026

Experience Required:

• Minimum of three (3) years of experience in logistics coordination, preferably within the cement industry or bulk cargo operations.

Key Responsibilities:

Safety and Sustainability

• Promote safety awareness among drivers and logistics personnel.
• Champion sustainability initiatives, including fuel efficiency, emissions tracking, and clean energy practices.
• Encourage the use of online truck inspections and ensure identified gaps are addressed.
• Conduct regular safety discussions and training sessions with drivers and transport service providers.

Delivery and Dispatch Coordination

• Coordinate daily cement deliveries based on confirmed customer orders and transport availability.
• Liaise with the packing plant to schedule and monitor truck loading activities.
• Optimize truck turnaround times and maximize backhaul utilization whenever possible.

Order and Payment Processing

• Receive and verify customer orders and payment confirmations.
• Follow up with the finance department to ensure timely payment booking and release of deliveries.

Traffic and Yard Management

• Manage truck movement within and around the plant to minimize congestion.
• Ensure adherence to yard access procedures and safety requirements.
• Maintain a conducive operating environment for drivers.

Customer Communication

• Provide customers with regular updates regarding delivery status.
• Address customer inquiries related to dispatch, documentation, and delivery schedules.
• Promote the effective use of digital platforms to enhance customer service and identify improvement opportunities.

Documentation and Compliance

• Prepare and manage export documentation for cross-border shipments.
• Process logistics permits and ensure compliance with applicable regulations.
• Maintain accurate electronic records of delivery notes, transport documents, and export documentation.

Port Operations

• Coordinate port activities for incoming and outgoing cargo.
• Work closely with port authorities, customs officials, and shipping agents to facilitate efficient cargo handling and avoid demurrage costs.

Contract and Procurement Coordination

• Support procurement activities related to transport contracts and service provider management.
• Monitor contract performance indicators and escalate non-compliance issues when necessary.
• Participate in supplier performance evaluations.

Supplier Invoice Management

• Conduct daily reconciliation of transporter invoices against agreed freight rates.
• Follow up on outstanding payments, resolve invoice queries, and provide feedback to transporters.
• Promote the use of self-billing invoices.

Inbound Logistics

• Coordinate the loading and delivery of raw materials.
• Collaborate with Procurement and Production teams to maintain optimal stock levels.
• Drive backhaul utilization initiatives to reduce transport costs.
• Ensure efficient loading and offloading processes with minimal delays.
• Monitor goods in transit to ensure timely and secure delivery.
• Encourage the use of digital tools to improve logistics visibility and control.

Additional Responsibilities

• Perform any other duties assigned by the Supervisor.

Qualifications

• Diploma or Degree in Logistics, Transport Management, Business Administration, or a related field.
• Proficiency in Microsoft Office applications and logistics systems such as Transport Management Systems (TMS) and tracking platforms.
• Knowledge of Tanzanian transport regulations and export procedures.

Required Skills and Competencies

• Strong coordination and multitasking abilities.
• Excellent communication and customer service skills.
• Knowledge of logistics software and ERP systems.
• Familiarity with port operations and export documentation processes.
• Strong attention to detail and problem-solving capabilities.
• Understanding of transport contracts and regulatory compliance requirements.
• Safety-conscious mindset with a proactive approach to work.
• Strong analytical skills.
• Good understanding of key logistics performance indicators (KPIs).