Customer Service Officer at Platinum Credit
Job Role Insights
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Date posted
2025-02-01
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Closing date
2025-02-05
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Hiring location
Dar es Salaam
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Career level
Middle
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Qualification
Certificate Vocational / Technical
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Experience
1 - 2 Years
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Quantity
1 person
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Gender
both
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Job ID
46294
Job Description
Basic Job Functions, World class Customer assistance and Support to ensure customer delight, Relationship management with customers, follow up and collecting feedback
- Compliance and policy adherence to ensure standard operations
- Maintain high confidentiality of customer information
- Reports and Administrative functions.
Job Qualification & Experience
- Diploma in any related field
- Proficiency in computer applications.
- Experience in handling customers queries, is an added advantage
Additional attributes
- Good communication skills
- Good Customer care skills
- Possess analytical and reporting skills
- Good problem analysis and solving skills
- High emotional intelligence
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