Data Mining & Reporting Executive at Airtel Tanzania

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Call Detail Report (CDR) 

• Call Location
• Originating Number
• Terminating Number
• Call Date
• Call Time
• IMEI
• Call duration
• Call Site
• Region
• IMSI

Know Your Customer Reports (KYC)

• Initial SIM cards registration;
• Requested info to check activation status for new SIM cards
• Requested info to check if the mandatory required fields in registration forms  are captured in KYC dump

DPC Tracking

• Requested info to check exact date of SIM card activation after registration and current status either is in tempo or MCOM status

SIM Card status

• Request info to check past owners KYC details of inactive sim cards in the market
• Requested info to check if numbers with zero recharge and zero usage is barred or unbarred

Quality checks

• Request info to check if customer details filled in KYC dump matches with information filled in registration form

Subscription and Traffic reports

• Prepare and submit Monthly subscription and traffic report

Tariff Reports

• Prepare and submit quarterly Tariff Reports

Qualifications

Educational Qualifications

• Degree in Information Technology, Business Administration, Law or equivalent qualification and Computer Application Skills 

Relevant Experience

• Experience in interacting with law enforcing agencies e.g. Police, courts etc.
• Experience in Customer care 
• Experience in a Telecommunication or banking industry