Bus Drivers BRT System (255 Posts) at DART Phase II

To operate public transit buses for DART Phase II (Mbagala) safely, efficiently, and courteously. Responsibilities include vehicle inspection, customer service, emergency handling, and delivering high-quality service in line with MOFAT company standards.

Qualifications

• Valid PSV (Passenger Service Vehicle) driving license – Class C or equivalent 
• Minimum 3 years’ experience in public transport or commercial driving.
• NIT or VETA Certificate 
• Basic mechanical knowledge is an added advantage.
• Prior customer service or public-facing experience is preferred
• Strong communication and interpersonal skills.
• Familiarity with Dar es Salaam urban roads and traffic laws.

Duties & Responsibilities

Primary Responsibilities (Driving):

• Operate BRT buses along assigned routes according to schedules and safety regulations.
• Comply with all traffic laws and company operational policies.
• Maintain route discipline and ensure timely departures and arrivals at designated stops.

Additional Responsibilities:

• Customer Service & Assistance: Greet and assist passengers, including the elderly and persons with disabilities.
• Information Provision: Provide travel information and courteously handle minor complaints
• Vehicle Inspection: Conduct pre-trip and post-trip inspections (e.g., brakes, lights, tires).
• Defect Reporting: Promptly report any vehicle issues to the maintenance department.
• Emergency Handling: Respond appropriately to emergencies such as breakdowns, passenger illness, or road incidents.
• Cleanliness: Maintain a clean and organized driving area and report any sanitation or interior issues.
• Communication: Communicate with the control center regarding route changes, traffic delays, or emergencies.
• Documentation: Complete trip logs, incident reports, and any required forms as per company policy.

Salary Grade

GRADE 5